Austin Williams Reviews & Agency Profile

Long Island full-service agency with a healthcare focus and an award-winning dental campaign

Hauppauge, New York, USA DSA Score: 92/100

About Austin Williams

Austin Williams is a full-service advertising, digital and public relations agency founded in 1992 and based at 80 Arkay Drive in Hauppauge, on Long Island. They also use a conference space at 1065 6th Ave in Manhattan for client meetings. Eva LaMere is President. They hold New York State Women Business Enterprise certification and a Women-Owned Small Business certification. Their work centers on four sectors: healthcare, higher education, financial services and professional services. They have a staff of about 45, many with Madison Avenue backgrounds.

SEO is one part of a wider integrated offer. Their SEO follows an audit, prioritize, implement and report cycle, and on the local side they handle Google Business Profile verification and updates for every location. They also push consistent name, address and phone data to more than 60 directories and rebuild location pages with hyperlocal content. Technical work covers crawlability, site speed, redirects, duplicate content and structured data. On-page work covers keyword mapping, schema and internal linking. Reputation management focuses on getting and answering reviews, and a newer service tracks brand visibility in ChatGPT, Perplexity and AI Overviews using an in-house tool.

Their clearest dental proof is ProHEALTH Dental, a multi-office practice in the New York area that links dentistry with general health. The ProHEALTHY campaign made that link plain to patients and to referring physicians, using print, digital search ads, billboards for new markets and conference exhibits aimed at practice partners. The campaign brought 10,200 new-patient leads from the website, 63% more unique visitors in the first year and a 40% drop in digital cost per acquisition. At the 2020 Healthcare Advertising Awards the campaign won Best of Show for Digital Marketing Program, along with four Gold, six Silver, two Bronze and three Merit awards.

Other healthcare clients include Northwell Health, NYU Langone Health, NewYork-Presbyterian, Stony Brook Medicine, PM Pediatrics Urgent Care, Orlin & Cohen Orthopedic Group and the dental supplier Henry Schein. They target dentists alongside doctors and nurses as a professional audience. This mix suits multi-location dental groups, DSOs and specialty practices that want branding, recruitment and media alongside search, more than a single practice looking only for SEO.

Other recognition includes a 2022 listing as a top-10 healthcare marketing company by Healthcare Business Review, Telly Awards, Inc. 5000 status and Great Place to Work certification in 2017. They are a Google Partner and HubSpot Partner and a member of the 4A's. They are rated 5.0 on Gartner Digital Markets from 12 verified reviews. Pricing and contract terms are not published.

Austin Williams' Dental SEO Page

Screenshot of Austin Williams' dental seo page
Screenshot of austinwilliams.com/case-study/prohealth-dental-full-case-study/

Austin Williams at a Glance

Founded1992
Team size21-50 employees
HeadquartersHauppauge, New York, USA
Other officesManhattan, New York (meeting space at 1065 6th Ave)
LeadershipEva LaMere (President)
LanguagesEnglish
Pricing$3,250-$5,750/month · $155-$220/hr
Contracts & reportingSEO follows an audit, prioritize, implement and report cycle with routine reporting; reporting frequency, contract length and fees are not published.
Tools & partnershipsGoogle Partner; HubSpot Partner; 4A's member; proprietary AI visibility tool

Dental Marketing Services

  • Brand strategy and integrated campaigns
  • Google Business Profile management across locations
  • listings distribution to 60+ directories
  • location page optimization
  • technical SEO
  • on-page SEO and schema
  • review generation and response
  • paid search
  • programmatic media
  • social media
  • print and outdoor advertising
  • web development
  • AI search visibility monitoring
  • tracking and analytics
  • professional recruitment marketing

Practice Types They Work With

  • DSOs/multi-location (multi-office dental practice)
  • specialty group practices
  • pediatric urgent care
  • orthopedics

Dental Clients & Results

  • ProHEALTH Dental: unique website visitors up 63% (first year)
  • ProHEALTH Dental: 10.2K direct new-patient leads from the website
  • ProHEALTH Dental: digital cost per acquisition down 40%
  • Orlin & Cohen Orthopedic Group: 27% practice growth from branding

Dental Practices They Have Worked With

  • ProHEALTH Dental

Why Dentists Choose Austin Williams

  • Proven dental result: 10,200 patient leads for ProHEALTH Dental
  • Cost per lead fell 40% in that campaign
  • Full brand work, not just SEO and ads
  • Local Long Island team with a Manhattan base
  • Women-owned and Inc. 5000 listed
Key Strengths
  • Provides clear reporting and takes time to understand a dental group's organisation
  • Adds radio, events and public relations to integrated dental campaigns
  • Builds campaigns around one core message, such as linking medicine and dentistry

Awards & Recognition

  • 2020 Healthcare Advertising Awards: Best of Show, Digital Marketing Program, plus 4 Gold, 6 Silver, 2 Bronze and 3 Merit (ProHEALTH Dental)
  • Healthcare Business Review Top 10 Healthcare Marketing Company 2022
  • 2019 Service Industry Advertising Awards Gold, Bronze and Merit (Gurwin Healthcare)
  • Telly Awards
  • Inc. 5000 (2017)
  • Great Place to Work (2017)
  • New York State WBE certification
  • WOSB certification
  • UpCity Local Excellence Award

How the DSA Score Breaks Down

Client reviews4/20
Experience20/20
Client portfolio12/20
Published results16/20
Transparency6/20
Client feedback14.9/20

Points earned: 61.3 of 100 (profile 58 × 0.8 + client feedback 14.9). DSA Score: 92/100

What Clients Say About Austin Williams

4client reviews
  • 2 on Google
  • 2 on review sites

Clients Most Often Praise

  • Communication & responsiveness 2
  • Value for money 2
  • Dental website design 1
  • Clear reporting & honesty 1

In ShortClients praise responsive, on-budget creative and rebranding work.

Marc Wilensky21 November 2024 Google

Client calls the team a crucial, responsive partner in redesigning and launching their website.

See it on designrush.com
Megan Quillin16 February 2024 Google

Reviewer says the agency took time to understand their organization and praises reporting and responsiveness.

See it on designrush.com
Lorraine Sullivan26 September 2024 DesignRush

Law firm client says the agency delivers as promised, on time and on budget, including a rebrand.

See it on designrush.com
Show 1 more client review
  • Melissa Kuehl: Bank client says a rebrand (stationery, ads, brochure) was delivered on time and feedback was heard. DesignRush, 11 December 2023

Where Austin Williams Is Listed

Questions Dentists Ask About Austin Williams

Have they worked with a dental practice?

Yes. They ran the ProHEALTHY campaign for ProHEALTH Dental, a multi-office New York practice. The campaign brought 10,200 website leads and a 40% lower digital cost per acquisition, and the campaign won Best of Show at the 2020 Healthcare Advertising Awards.

Do they handle local SEO for several offices?

Their SEO service covers Google Business Profile management for all locations, listings distribution to more than 60 directories and location page rebuilds. They also offer multi-location strategies for healthcare.

Are they an SEO-only agency?

No. They are a full-service agency covering branding, media buying, public relations, web development and analytics as well as SEO. That suits practices that want integrated campaigns.

Where are they based?

Their main office is at 80 Arkay Drive in Hauppauge, Long Island. They also use a conference space at 1065 6th Ave in Manhattan.

What does it cost to work with them?

They do not publish pricing or contract terms. Practices need to request a proposal.

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