Singapore multi-service agency with healthcare SEO, PHMC-aware content and PSG-supported packages
About MediaOne
MediaOne Business Group is an independent Singapore digital agency at 1 Neil Road, near Chinatown. It began in 2013 as a search and SEO specialist. It added paid search, social media, content and web design between 2016 and 2018, and branding and lead-generation teams by 2022, when it passed 2,000 clients. Tom Koh, the CEO and principal SEO consultant, is a Google Gold Product Expert. The agency has more than 3,000 clients and roughly 50 to 250 staff.
Healthcare has its own service line. Its medical marketing covers dental marketing next to hospitals, pharma, medtech, medical tourism and healthcare startups. The healthcare SEO approach has three parts. Technical work covers Core Web Vitals, crawl budget, security and server errors. On-page work covers keyword strategy, site structure, structured data and content hubs written with clinicians. Off-page work covers links from health and community sites. The agency also offers Google Business Profile optimisation for each clinic location, plus moderation of review replies and patient testimonials.
Compliance is a selling point. Medically trained writers produce the content, qualified healthcare reviewers check it, and every piece is reviewed against the PHMC advertising code, PDPA and Singapore Medical Council standards before it goes live. Comparative claims and unverifiable health claims are avoided.
Most of the published proof comes from medical, not dental, clients. SingHealth gained 1.2 million more organic visits and a 403% rise in ranked keywords. SATA CommHealth gained 413,000 new users in nine months, Ensoul Medical Clinic grew organic traffic ninefold, and Dr Gerard Leong Cardiology Clinic had 65% of its target keywords on page one within six months. Elements Dental Clinic gives a testimonial on the medical marketing page, but no dental metrics are published.
The agency has industry recognition. It won MARKies Agency of the Year for Singapore in 2025, a bronze for Independent Agency of the Year, and a 2025 Netty Digital Award. It also runs Digimetrics.ai, an in-house AI marketing engine. It is an accredited vendor under the Productivity Solutions Grant, so eligible Singapore SMEs can claim back part of the cost of approved SEO, SEM and social media packages. Social media services were added to that accreditation in 2023.
Retainers start from $380 per month (some listings give a $1,000 minimum), and typical projects run $5,000 to $10,000 over more than six months. They are rated 4.7 on Semrush from 246 reviews and 4.9 on Digital Agency Network. Reviewers praise responsive account staff, clear guidance and steady campaign management. The agency suits clinic groups and multi-location practices in Singapore and the region that want regulated healthcare content and access to grant funding.
MediaOne's Website
MediaOne at a Glance
| Founded | 2013 |
|---|---|
| Team size | 51-200 employees |
| Headquarters | Singapore |
| Leadership | Tom Koh (CEO and Principal SEO Consultant) |
| Languages | English; Mandarin; Indonesian |
| Pricing | Retainers from $380 per month (some listings give a $1,000+ minimum project and monthly budget); typical project budget $5,000 to $10,000 over more than 6 months; free SEO and GEO audits; PSG grant support for eligible Singapore SMEs |
| Contracts & reporting | Project durations of more than 6 months; detailed reports on traffic, rankings, engagement and conversions; dedicated client success and account managers |
| Tools & partnerships | Digimetrics.ai (proprietary AI platform); Productivity Solutions Grant pre-approved vendor; Google Gold Product Expert (CEO); Semrush Agency Partner |
Dental Marketing Services
- Healthcare SEO (technical, on-page, off-page)
- Google Business Profile optimisation per clinic location
- local SEO
- GEO and AI search optimisation
- Google Ads
- social media marketing
- website design
- medical content writing with clinical review
- online reputation and review management
- PHMC compliance review
Practice Types They Work With
- General dentistry
- cosmetic dentistry
- multi-location clinic groups
Dental Clients & Results
- SingHealth: +1.2M organic traffic and ranked keywords up 403% from 52k to 262k
- SATA CommHealth: +2.87M impressions, +413k new users and 60% of target keywords on page one (9 months)
- Ensoul Medical Clinic: 9x organic traffic and 110% more ranked keywords
- Straits Podiatry: 40% of keywords on page one (3 months)
- Dr Gerard Leong Cardiology Clinic: 65% of keywords on page one (6 months)
Dental Practices They Have Worked With
- Elements Dental Clinic
Why Dentists Choose MediaOne
- Pre-approved vendor for the Productivity Solutions Grant, which can fund part of the work
- Won a Markies Award for AI and automation
- Netties Award winner
- Projects from $5,000
- 4.9 on Google and Semrush
Key Strengths
- Uses its own AI platform, Digimetrics.ai, for practice audits, content and schema
- Checks practice visibility in AI Overviews and ChatGPT through GEO work
- Sends practices full monthly reports plus real-time campaign dashboards
- Manages a practice's online reputation and distributes its press releases
Awards & Recognition
- MARKies Agency of the Year, Singapore (2025)
- MARKies Independent Agency of the Year, Bronze (2025)
- Netty Digital Awards winner (2025)
- two Gold Stevie Awards (2025)
How the DSA Score Breaks Down
Points earned: 52.1 of 100 (profile 47 × 0.8 + client feedback 14.5). DSA Score: 90/100
What Clients Say About MediaOne
- 4 on Google
- 3 on its website
Clients Most Often Praise
- Higher Google Maps & local rankings 2
- Communication & responsiveness 2
- Understanding of dentistry 1
- Clear reporting & honesty 1
In ShortClients repeatedly praise professionalism, responsiveness, patience with small businesses and named staff.
Nicholas Ng says the agency has been fantastic at monitoring and improving their SEO.
See it on mediaonemarketing.com.sgLong-term SEO client highlights a partnership of more than seven years.
See it on mediaonemarketing.com.sgCorrina Tan found the team professional, helpful and patient with small business owners.
See it on mediaonemarketing.com.sgShow 4 more client reviews
- Hikvision APAC describes a fantastic experience working with MediaOne. Google
- Jey Yun praises clear guidance, timely updates and responsiveness from planning through optimisation. Agency website, Apr 28, 2026
- Box Gallery describes a professional, responsive team on social media marketing campaigns. Agency website, May 23, 2026
- Winson Hah praises professionalism, guidance and effective online marketing strategies. Agency website, Dec 10, 2025
Where MediaOne Is Listed
Questions Dentists Ask About MediaOne
Has MediaOne worked with dental clinics?
Elements Dental Clinic gives a testimonial on their medical marketing page, and dental marketing is one of their healthcare solutions. Their published metrics come from medical clients such as SingHealth and SATA CommHealth, not dental practices.
How do they handle Singapore healthcare advertising rules?
Medically trained writers produce content and qualified reviewers check it against the PHMC advertising code, PDPA and SMC standards before publication. They avoid comparative and unverifiable health claims.
Can we use a government grant to pay for their services?
MediaOne is an accredited vendor under the Productivity Solutions Grant for digital marketing packages covering SEO, SEM and social media. Eligible Singapore SMEs can apply for co-funding.
What does it cost?
Retainers start from $380 a month, and typical projects run $5,000 to $10,000. They offer a free SEO audit and consultation before quoting.
Who leads the agency?
Tom Koh is CEO and principal SEO consultant and holds Google Gold Product Expert status. The agency was founded in 2013 and is based at 1 Neil Road, Singapore.
Reviews of MediaOne
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