Gold Coast local SEO and lead-system agency serving healthcare, including dentists
About New Wave Digital Marketing
New Wave Digital Marketing works from Unit 5, 2481 Gold Coast Highway, Mermaid Beach, Queensland. It is the marketing and automation arm of the New Wave Group, which also has accounting, financial planning and law divisions. The current brand came from merging two earlier firms, Fourth Wave Digital and Floodgate Digital. Fourth Wave did websites, local SEO, PPC and automation for local service businesses. Floodgate added creative and web design skills. Founder and director Sam Barnes leads SEO and still works inside client accounts. The agency has more than seven years of local SEO and paid ads work and over 100 Australian business clients.
The agency sells a connected setup it calls the Local Lead Engine. It joins search visibility, conversion pages, automated follow-up and revenue tracking. Their local SEO plan runs in phases. Weeks one and two cover an audit of the Google Business Profile, website, citations and competitors. Weeks two to four handle profile optimisation, schema markup, NAP fixes, local landing pages and directory submissions. Months two and three add industry citations, suburb-targeted content, review generation and regular profile posts. After that come monthly reporting and keyword expansion. Retainers include citations on major Australian directories, Core Web Vitals work and a review strategy. Enquiries flow into GoHighLevel, and automation is set to reply within 60 seconds.
Healthcare is one of the agency's five sectors. Dentists, GPs, physios, chiropractors and allied health providers are named as examples. There is no stand-alone dental page. The main healthcare proof is Green Life Clinics, a multi-clinic alternative medicine business working under strict Google Ads rules. New Wave ran compliant search ads, local and video SEO across locations, Google Business Profile updates with a review process, and CRM automation for replies, reminders and re-engagement. Results include more than 30,000 patient enquiries, over 9,000 monthly website visits and three new clinics opened. Other results include a 65% year-on-year rise in profile interactions for a Brisbane security firm and 438% more interactions for a Canberra lighting business.
The model fits single-site or multi-site practices that want calls and bookings tracked through to revenue. The agency does not work with a client's direct competitors in the same area. Clients own their ad accounts, data and creative.
There are no published prices. The agency offers a free written action plan and targets businesses where one lead is worth roughly $500 to $50,000. Work is month to month with no lock-in, though six months is recommended to judge local SEO. Monthly plain-English reports cover calls, direction requests, website clicks and quote requests, with a live ranking dashboard. There are no independent client reviews.
New Wave Digital Marketing's Website
New Wave Digital Marketing at a Glance
| Headquarters | Mermaid Beach, Queensland, Australia |
|---|---|
| Leadership | Sam Barnes (Founder, Director and SEO Lead); Ney Holmes (Project Manager); Ana Lukac (Office Manager); Izabel Murray (Admin Manager) |
| Languages | English |
| Pricing | No public prices. Free written action plan. The agency targets businesses where a single lead is worth about $500 to $50,000. |
| Contracts & reporting | Month to month with no lock-in contracts; six months recommended for local SEO. Foundations go live within 14 days and campaigns in weeks three to four. Monthly reports plus live ranking dashboard. Clients own ad accounts and data. No work with direct competitors in the same area. |
| Tools & partnerships | Google Partner (since 2019); BrightLocal certified; Semrush certified; GoHighLevel; HubSpot, Salesforce and Pipedrive integrations; Shopify Certified Partner |
Dental Marketing Services
- Local SEO and Google Maps optimisation
- Google Business Profile management including reviews, posts and photos
- suburb-level keyword strategy
- schema markup and technical SEO
- citation building across Australian directories
- review generation and reputation management
- Google Ads
- treatment landing pages and funnels
- marketing automation and CRM follow-up
- website design, hosting and care plans
- call and booking tracking
Dental Clients & Results
- Green Life Clinics: 30,000+ patient enquiries, 9,000+ monthly website visits and 3 new clinics opened
- Inside Out Security: +65% year-on-year Google Business Profile interactions
- Cinajus: +20% account-wide Google Ads conversions
- Natural Lighting, Canberra: +438% Business Profile interactions
Why Dentists Choose New Wave Digital Marketing
- Green Life Clinics case study reports 30,000+ patient enquiries
- Local SEO pages for healthcare and for doctors
- Green Life Clinics site reached 9,000+ monthly visits
- Sister brand New Wave Sites builds service industry websites
- Office on Gold Coast Highway, Mermaid Beach
Key Strengths
- Sets up tracking, treatment landing pages and patient automation flows within 14 days
- Monthly reports focus on patient calls and bookings rather than clicks
- Manages patient enquiries in GoHighLevel and connects HubSpot, Salesforce or Pipedrive CRMs
- Works with practices month to month with no lock-in contracts
Awards & Recognition
- Parent company New Wave Group won the Finance and Fintech category at the 2025 Gold Coast Young Entrepreneur Awards
How the DSA Score Breaks Down
Points earned: 31.2 of 100 (profile 39 × 0.8 + client feedback 0). DSA Score: 86/100
Where New Wave Digital Marketing Is Listed
Questions Dentists Ask About New Wave Digital Marketing
Does New Wave work with dental practices?
Dentists are named among the healthcare businesses they serve, but they have no stand-alone dental page or named dental client. Their main healthcare case study is the multi-clinic Green Life Clinics.
Will I be locked into a contract?
No. Work is month to month, although about six months is recommended to judge local SEO results.
How quickly does work start?
Tracking, Google Business Profile changes, landing pages and automation are set up within 14 days, and campaigns go live in weeks three to four. Map Pack movement typically takes 60 to 90 days.
What do the monthly reports show?
Reports focus on calls, direction requests, website clicks and enquiries rather than impressions. Clients also get a live ranking dashboard.
Will they also work with competing practices near me?
No. They do not work with a client's competitors in the same area.
Which CRM do they use?
They recommend GoHighLevel and can connect to HubSpot, Salesforce or Pipedrive.
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