Kelana Jaya performance media agency with in-house AI and published monthly retainers
About Bricks & Clicks
Bricks & Clicks is the trading name of Bricks & Clicks Ventures Sdn Bhd, a performance marketing agency on the 11th floor of Infinity Tower on Jalan SS6/3 in Kelana Jaya, Selangor. It was founded in 2014, although its experience is also given as 15 years. The team has 12 people, and no founders or managers are named.
The agency groups its work into three areas. Performance marketing covers search and display ads, e-commerce marketing and online-to-offline campaigns that push online audiences into physical outlets. Performance creative covers social media, online video and digital PR. Data and intelligence covers marketing mix modelling. It is a Meta Partner, Google Partner and TikTok Agency Partner, and every strategy runs through SPARK, an in-house AI system that learns from past and live campaign results and blends them with behavioural science and conversion research.
The agency does not market a dental service, and organic SEO is not a headline offer. Its relevance to a dental group lies in paid search and social campaigns, tracking and planning budgets across channels. The one healthcare name among its clients is Sunway Medical Centre, shown as a logo without a case study. It has served more than ten industries including healthcare and education, and over half of its clients have hired it again.
Published results come from retail, food and insurance. Nestle Professional reached a 10.7 return on ad spend on its Shopee store against a target of 4. A Texas Chicken launch in Penang reached one million people. A Zurich search campaign improved click-through and impression share, and VinGolf raised online sales value and average order value. Other clients include Toyota, Lexus, Heineken, Tupperware Brands and Monash Malaysia.
Terms are unusually open. Three monthly packages are published in ringgit: Starter at RM25,000, Intermediate at RM50,000 and Advanced at RM80,000. Starter covers funnel planning across Meta, Google and TikTok, keyword research, A/B testing, bid management and monthly reports. Intermediate adds remarketing, analytics setup, ten static ad designs and weekly reporting. Advanced adds short videos, Google text ad sets and daily reporting. Contract length is not published.
In 2020 the agency was a finalist for Search Agency of the Year and Boutique Agency of the Year at A+M Agency of the Year, and for search and influencer marketing at the Marketing Excellence Awards. It works in English, Chinese and Malay. The pricing suits large clinic groups or hospital-linked dental centres with sizeable ad budgets rather than single-chair practices.
Bricks & Clicks' Website
Bricks & Clicks at a Glance
| Founded | 2014 |
|---|---|
| Team size | 12 |
| Headquarters | Kelana Jaya, Selangor, Malaysia |
| Languages | English; Chinese; Malay |
| Pricing | Published monthly packages: Starter RM25,000; Intermediate RM50,000; Advanced RM80,000. No hourly rates published. |
| Contracts & reporting | Billed monthly. Reporting is monthly on Starter, weekly and monthly on Intermediate, and daily, weekly and monthly on Advanced. Minimum term not published. |
| Tools & partnerships | Meta Partner; Google Partner; TikTok Agency Partner; SPARK in-house AI; Shopee |
Dental Marketing Services
- Google search and display ads
- Meta and TikTok paid social
- social media management
- online video
- digital PR
- online-to-offline campaigns
- conversion and analytics tracking
- marketing mix modelling
Dental Clients & Results
- Nestle Professional: 10.7 ROAS on Shopee store against a 4x target
- Texas Chicken: 1 million people reached and 45,000 engagements for first Penang outlet launch
- Zurich: higher website traffic, impression share and CTR from search marketing
- VinGolf: higher GMV and average order value from e-commerce campaigns
Why Dentists Choose Bricks & Clicks
- Office in Infinity Tower, Kelana Jaya
- Sunway Medical Centre listed as a client
- Offers marketing mix modelling for budget planning
- Google, Meta and TikTok agency partner (Bricks & Clicks)
- Runs online-to-offline campaigns for physical stores
Key Strengths
- Uses its in-house AI engine SPARK to refine practice campaigns from past results
- Sets up conversion tracking and digital analytics to measure patient enquiries
- Runs practice campaigns in English, Chinese and Malay
- Builds chatbots and AI agents that can answer patient enquiries
Awards & Recognition
- A+M Agency of the Year 2020 finalist (Search Agency of the Year
- Boutique Agency of the Year)
- Marketing Excellence Awards 2020 finalist (Excellence in Search Marketing
- Excellence in Influencer Marketing)
How the DSA Score Breaks Down
Points earned: 28 of 100 (profile 35 × 0.8 + client feedback 0). DSA Score: 86/100
Where Bricks & Clicks Is Listed
Questions Dentists Ask About Bricks & Clicks
Does Bricks & Clicks offer a dental marketing service?
No. It has no dental-specific service or dental case study. Its only healthcare reference is a Sunway Medical Centre client logo, and its work centres on paid media, social and creative.
How much does Bricks & Clicks charge?
Monthly packages cost RM25,000, RM50,000 and RM80,000. Higher tiers add remarketing, ad creative, video and more frequent reporting.
Which ad platforms does it manage?
It is a Meta Partner, Google Partner and TikTok Agency Partner, and plans funnels across those three platforms.
What is SPARK?
SPARK is the agency's in-house AI system. It learns from past and current campaign results and combines them with behavioural science to recommend marketing actions.
Can it run campaigns in more than one language?
Yes. It works in English, Chinese and Malay.
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