Bright Brains Information Technology Reviews & Agency Profile

Cairo-founded IT firm now focused on enterprise platforms, apps and managed services

New Cairo, Cairo, Egypt DSA Score: 89/100

About Bright Brains Information Technology

Bright Brains Information Technology (BBIT) was founded in 2016 and is headquartered in New Cairo, in the Al Narges area. The team has 10 to 49 people. They have offices in Al Barsha, Dubai, and in Riyadh and Brooklyn, New York. Engineering and consulting are run from Egypt, enterprise delivery from the UAE and public-sector work from Saudi Arabia.

The company has changed direction since its early years. It is now an enterprise transformation firm. It offers consulting, governance as a service, implementation and integration, and managed services. Solution areas include digital employee experience with Nexthink, Creatio CRM and low-code projects, BPM and process automation, iBoss cybersecurity, and data and AI. No leaders are named. It has more than 50 enterprise customers in four regions, including the Saudi Ministry of Hajj and Umrah, Jeddah Municipality, the Saudi Ministry of Justice, the Saudi Industrial Development Fund and KAPSARC.

Marketing services belong mainly to its earlier work. Mobile app development makes up 30 percent of their focus and web development 20 percent. SEO, digital strategy, social media marketing, app marketing and web design each make up 10 percent. Earlier work also covered SEO, PPC and social media management. SEO and digital marketing are no longer listed as services.

Healthcare is one of seven industries they serve. The focus there is connected care, clinician experience and safer handoffs between teams, which points to hospital and enterprise systems rather than practice marketing. They have no dental clients, dental pages or healthcare case studies.

Client feedback on Clutch averages 4.8 from three reviews. The Arab Mediation Center in Cairo had a website and 11 e-learning videos built in 2020, and the vendor added two extra sections at no charge. An unnamed UAE IT company praised accurate timelines and honest pushback on its iOS and Android app. CityServ, a cleaning and handyman marketplace, received four connected apps with ongoing support. Weak points raised were a slow requirements phase, limited translation languages and a wish for nearshore staff.

Rates are under 25 US dollars an hour, with a 5,000 US dollar project minimum. They suit a dental group or clinic chain in Egypt or the Gulf that needs a custom booking app, CRM or patient-facing software, not one looking for a search-focused marketing partner.

Bright Brains Information Technology's Website

Screenshot of Bright Brains Information Technology's website
Screenshot of brightbrainsit.com/

Bright Brains Information Technology at a Glance

Founded2016
Team size10-49 employees
HeadquartersNew Cairo, Cairo, Egypt
Other officesDubai, UAE; Riyadh, Saudi Arabia; Brooklyn, New York, USA
LanguagesArabic; English
PricingUnder $25/hr; minimum project size $5,000+.
Contracts & reportingAgile delivery with monthly deliverables, Zoom check-ins and ongoing post-launch support.
Tools & partnershipsCreatio partner; Nexthink; iBoss; Odoo

Dental Marketing Services

  • Website development
  • mobile app development (iOS and Android)
  • CRM implementation (Creatio)
  • SEO and social media marketing (earlier service mix)

Why Dentists Choose Bright Brains Information Technology

  • Websites and booking apps from one team
  • Clients in Egypt and the UAE
  • Rates under $25 an hour
Key Strengths
  • Provides ongoing support with quick bug fixes after a clinic site or app launches
  • Promotes a clinic's booking app through dedicated app marketing campaigns
  • Builds HTML5 mobile web experiences for patients browsing on phones
  • Lists healthcare among the industries its app and web work serves

How the DSA Score Breaks Down

Client reviews18/20
Experience3/20
Client portfolio9/20
Published results0/20
Transparency6/20
Client feedback14.7/20

Points earned: 43.5 of 100 (profile 36 × 0.8 + client feedback 14.7). DSA Score: 89/100

What Clients Say About Bright Brains Information Technology

3client reviews
  • 3 on review sites

Clients Most Often Praise

  • Communication & responsiveness 2
  • Value for money 2
  • Dental website design 1
  • Clear reporting & honesty 1

In ShortClients praise the professional communication, responsive support and on-time delivery.

Sherif Elnegahy, Head of Mediation Service, Arab Mediation CenterFeb 14, 2021 Clutch

Built a website and e-learning videos. Praised the professional communication and Agile, on-time delivery, and noted extras were added free. Suggested more translation languages.

See it on clutch.co
Anonymous, Co-Founder, IT CompanyOct 1, 2020 Clutch

Mobile app development since 2018. Valued the met deadlines, the honest pushback and the clear task allocation.

See it on clutch.co
Mohab Abdelaziz, General Manager, CityServSep 29, 2020 Clutch

Built four web and mobile apps with ongoing support. Praised the quick bug fixes, good communication and cost efficiency. The requirements stage ran long.

See it on clutch.co

Where Bright Brains Information Technology Is Listed

Questions Dentists Ask About Bright Brains Information Technology

Is Bright Brains a dental marketing agency?

No. They are now an enterprise technology firm, and they have no dental clients or dental pages. SEO belongs only to their older service mix.

Could they build a booking app for a clinic?

App and web development make up half of their service mix. Reviewers describe iOS, Android and web apps delivered with ongoing support, such as four apps for CityServ.

What do they charge?

Rates are under $25 an hour, with a minimum project of $5,000.

Do they work in healthcare?

Healthcare is one of their industries, with a focus on connected care and clinician experience. No healthcare client names or case studies are published.

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