eMarket Experts Reviews & Agency Profile

About eMarket Experts

eMarket Experts is a Melbourne digital agency based in the West Tower at 608 St Kilda Road. A group of young marketers started it in 2013, and Rashesh Shah is now its founder and managing director. The team has 11 to 50 people, including SEO analysts, developers, designers and content writers. The agency works with clients across Melbourne, Sydney and New Zealand. Industry recognition is a large part of its profile. It placed in the Deloitte Technology Fast 500 Asia Pacific from 2016 to 2018, CRN Fast50 in 2018 and 2019, and the AFR Fast Starters (2017) and Fast 100 (2020) lists. It also won a Semrush award in 2021.

This is a general agency, not a dental specialist. Dental is one of more than ten industries it serves, next to ecommerce, healthcare and construction. Its main dental resource is an article by Shah on digital marketing for dentists. The article explains how the agency thinks about the sector. It recommends a trust-building site that introduces the clinicians and is easy to use on a phone. For search, it advises targeting treatments together with suburbs, adding suburb landing pages, listing on dental directories and keeping the Google Business Profile up to date. It also recommends educational video and procedure content, call-only ads for mobile searchers, a routine for asking patients for reviews, and email reminders.

All work follows a six-step process. The team first studies the business and its competitors, then sets a strategy, improves the digital presence, builds a lead funnel, and monitors and refines results. Direct communication with the client runs throughout. Services cover SEO, local and AI search, Google Ads and Shopping, web and UX design, social media, content and email. The agency is a Google, Microsoft Bing, Shopify and BigCommerce partner.

The published case studies come from retail rather than dentistry. For pizza-oven maker Polito, inbound leads rose more than 500 percent after work began in mid-2018, and site traffic nearly tripled in the year to May 2020. Safety Xpress saw a 1,300 percent rise in online sales. One dental client is JE Dental, whose traffic, enquiries and first-page rankings all improved after more than a year together.

The agency holds a 4.9 Google rating from about 117 reviews and 4.9 on DesignRush. Reviewers often mention responsive account managers, honest updates and good value for smaller budgets. The average rate is about A$99 per hour, with project budgets from A$1,000 to A$10,000. These figures suit small and mid-sized Melbourne practices that want several channels handled by one team.