Epic New Media Reviews & Agency Profile

About Epic New Media

Epic New Media is a search marketing agency in Liverpool, with its main office on the first floor of the Tempest Building on Tithebarn Street and a second office at Centurion House, 129 Deansgate, in Manchester. The agency was founded in 2010 and has more than fifteen years of SEO and PPC experience. It is a small team of under ten people. It works as an extension of a client's marketing department rather than a separate supplier.

Its services are grouped into organic search (local, national, international and ecommerce SEO), paid search and paid social, content and email, and analytics. It was one of the first UK agencies to set up a dedicated generative engine optimisation service, aimed at visibility in AI tools such as ChatGPT. On reporting, it tracks individual enquiries back to the source and pages visited, so a practice can see which searches produce patients rather than just traffic. Dental is one of its six sectors, alongside legal, financial services, SaaS, manufacturing and estate agents.

The main dental proof is Ringway Dental, a practice with an established site in Cheadle and a newer one in Altrincham offering Invisalign, composite bonding, veneers and implants. The practice ranked poorly for high-value cosmetic terms in Manchester, had few treatment or location pages and some technical faults. The agency fixed crawl errors, tags, thin content and internal links, studied competing Manchester practices, rewrote treatment pages, added Greater Manchester location pages and patient-question blogs, and built links. Organic traffic doubled in the first year, the practice reached the top three for Invisalign, composite bonding and teeth whitening searches in Manchester, and organic enquiries rose 40 percent. Founder Stephen Dodd praises the search results. There is also a second case study for an unnamed dental practice.

This approach suits cosmetic and multi-site practices in Greater Manchester and the North West that want to rank for specific treatments across several towns. Other clients include Morecrofts Solicitors, Tata Steel, Oxford Instruments and Ruler Analytics, where the agency generates more than fifty qualified leads a month from organic search.

The agency has a 5/5 rating from 13 customer reviews on its own site. Its two Sortlist reviews, from Ruler Analytics and retailer David M Robinson, praise technical knowledge, clear communication and gains in organic traffic. Pricing is not published; services start from 1,000 euros per project. No contract terms are published.