Specialty medical and dental marketing agency in Ontario, California, founded 2008
About Firm Media
Firm Media is a digital marketing agency for specialty medical practices. Its office is at 1047 W Sixth Street in Ontario, California, in the Inland Empire east of Los Angeles. It runs city landing pages for Los Angeles, San Francisco, New York, Chicago, Phoenix, Philadelphia, Boston, Dallas and Seattle. The agency was founded in 2008. Christopher Suchánek founded the agency and served as president. In April 2025 he became chief strategist, and Nathan Greenberg, formerly revenue director, became CEO. Suchánek also leads Project Boon, a community nonprofit that the agency partners with.
The team has more than 20 people. Roles include a creative director, an operations director, client managers, two SEM specialists, three SEO specialists, social media staff and a lead developer. The agency builds custom sites and template-based MediSites. Its own products include MediLearn360, a library of procedure visuals and patient-education videos, a before-and-after gallery platform, and Firm Forms.
For dentists, the work starts with a free consultation and a custom roadmap. After that, quarterly progress meetings review results and adjust the plan. SEO targets keywords for specific procedures and wider geographic areas and is tied to analytics. Other services include PPC, a multi-channel ad approach called OmniBlend Advertising, and email and SMS automation. They also cover social media, brand development, accessibility work and reputation management on Google and Yelp. Photography and video are produced by their own staff.
The client base leans towards surgical and specialist dentistry rather than general practice. Dental clients include Glacial Sands Oral, Implant and Facial Surgery, OKC-OMS, SF Oral Surgery, Metrolina Periodontics and Dental Implants, Children's Dental Funzone and Maryland Center for Oral Surgery and Dental Implants. Plastic surgeons and med spas, such as Dr. George Sanders Plastic Surgery and Sugar Land Medical Spa, make up much of the rest. The agency has won Addy Gold awards for website design in 2022, 2023 and 2024.
Published proof is thin, and the portfolio has no metrics. Reviews on Trustburn describe staff as professional and attentive. Prices are not published. Project sizes start at $25,000, and dental clients get a dedicated long-term consultant. The agency is best suited to oral surgeons, periodontists and cosmetic practices that want strong visual content and a quarterly strategy rhythm.
Firm Media's Dental SEO Page
Firm Media at a Glance
| Founded | 2008 |
|---|---|
| Team size | 10-49 employees (22 on team page) |
| Headquarters | Ontario, California, USA |
| Leadership | Christopher Suchánek (Founder and Chief Strategy Officer); Nathan Greenberg (CEO); Jaycie Kim (Creative Director); Curt Sautter (Operations Director) |
| Languages | English |
| Pricing | Not published; project sizes of $25,000+ |
| Contracts & reporting | Free consultation; custom strategic roadmap; quarterly progress and strategy meetings; dedicated long-term consultant |
| Tools & partnerships | MediSites; MediLearn360; Firm Forms; before-and-after gallery platform; WP Engine agency partner |
Dental Marketing Services
- Dental SEO
- PPC and OmniBlend multi-channel advertising
- custom and MediSites website design
- photography and video
- social media management
- email and SMS automation
- brand development
- Google and Yelp reputation management
- before-and-after gallery platform
- MediLearn360 patient education library
- accessibility
- analytics
Practice Types They Work With
- Oral and maxillofacial surgery
- periodontics
- dental implants
- cosmetic dentistry
- pediatric dentistry
Dental Clients & Results
Dental Practices They Have Worked With
- Glacial Sands Oral, Implant and Facial Surgery
- OKC-OMS
- SF Oral Surgery
- Metrolina Periodontics and Dental Implants
- Children's Dental Funzone
- Maryland Center for Oral Surgery and Dental Implants
Why Dentists Choose Firm Media
- Small team focused on doctors
- Serves dentists and oral surgeons
- Local offices open to visits
- People, planet and profit model
- Nationwide client base
Key Strengths
- Shoots professional photo and video of doctors and practices in-house
- Runs pay-per-click ads and email marketing for practices
- Builds conversion-friendly practice websites backed by data analytics
- Offers ongoing practice website maintenance as a WP Engine agency partner
Awards & Recognition
- Addy Gold awards for website design (2022, 2023, 2024)
How the DSA Score Breaks Down
Points earned: 25.3 of 100 (profile 13 × 0.8 + client feedback 14.9). DSA Score: 85/100
What Clients Say About Firm Media
- 4 on review sites
Clients Most Often Praise
- Communication & responsiveness 1
In ShortReviewers describe the team as professional and attentive.
Jeffrey Waibel finds the team professional and attentive, consistently exceeding expectations.
See it on trustburn.comVery impressed with the agency's digital marketing services.
See it on trustburn.comBrief endorsement calling the agency the best.
See it on trustburn.comShow 1 more client review
- Tom Baltis: Brief praise for outstanding service. Trustburn, 2 years ago (as of October 2026)
Where Firm Media Is Listed
Questions Dentists Ask About Firm Media
Which dental specialties does Firm Media work with most?
Their named dental clients are mostly oral surgeons and periodontists, such as SF Oral Surgery, OKC-OMS and Metrolina Periodontics. They also work with a pediatric practice, Children's Dental Funzone.
How often will we review results?
Their dental process includes quarterly progress meetings to track results and set new action items. Each client works with a dedicated consultant.
Do they create their own photos and videos?
Yes. They offer photography and video for practices, plus MediLearn360, a library of procedure visuals and patient-education videos.
Who leads the agency?
Founder Christopher Suchánek became chief strategist in April 2025, and Nathan Greenberg was named CEO. The agency was founded in 2008.
What does it cost?
They do not publish prices. Their typical project size is $25,000 or more.
Reviews of Firm Media
No reviews on this site yet. Have you worked with Firm Media? Your review helps other dentists choose.