Leicester web, marketing and business consultancy for small firms, Google Partner
About Insight Consultancy
Insight Consultancy is the trading name of Answers to Business Ltd, a small web and digital marketing agency in Leicester, England. Its address is Phoenix Square on Midland Street in the city's Cultural Quarter; an older address at Phoenix Yard on Upper Brown Street also appears in some listings. The agency is around ten years old and has two to ten people. Projects are overseen by a leadership team with a combined 40 years of experience, and Trustpilot reviewers name a managing director called Inzar along with staff members Tasha and Joey.
The business blends marketing with general business consultancy. Its services cover website design and development, audits and optimisation, hosting and maintenance, domain registration, SEO, social media management, Google and social advertising, email marketing and content, plus branding and print design. A consultancy arm offers growth strategy, grant funding applications, feasibility studies, new product development and trademark advice. It also runs an outsourced live chat service in which trained agents answer website visitors and take bookings on a client's behalf.
SEO is one of its services, but there is little detail on method, and there is no stated local SEO or Google Business Profile process. The agency's general approach has four stages: understanding the audience, aligning strategy with business goals, developing and testing design-led solutions, and launching. It offers a free website audit, which it values at £299, and a discount on a new website build.
There is no dental page and no named healthcare client. Testimonials come from De Montfort University, law firm Alsters Kelley, Air Data Systems, Glenfield Electrical, DR Electrical, CosyFloor and other local businesses, and it also has engineering, law and manufacturing clients. Education partners include Leicester Castle Business School, De Montfort University and the University of Leicester. For a dental practice, the likely fit is an independent clinic in Leicestershire or the East Midlands that wants a website, hosting, social media and possibly a patient live chat or booking service from one local supplier.
Trustpilot shows 4.6 from 20 reviews, all five-star, dated from 2019 to 2026. Reviewers describe a professional, reliable team that explains things without jargon, prices fairly, and in one case helped a business secure grant funding. The agency is a Google Partner and a Sendible agency partner. No pricing or contract terms are published beyond the free audit offer, and enquiries are handled through live chat, phone or a booked video call.
Insight Consultancy's Website
Insight Consultancy at a Glance
| Team size | 2-10 employees |
|---|---|
| Headquarters | Leicester, England, UK |
| Leadership | Inzar (Managing Director) |
| Languages | English |
| Pricing | No packages published; free website audit (valued at £299) and £250 off a website build. |
| Tools & partnerships | Google Partner; Sendible Agency Partner; Google Analytics (GA4) |
Dental Marketing Services
- Website design and development
- website audits and optimisation
- hosting and maintenance
- SEO
- Google and social media advertising
- social media management
- email marketing
- content and blog writing
- branding and print design
- outsourced website live chat and booking handling
Why Dentists Choose Insight Consultancy
- Based at Phoenix Square in Leicester's Cultural Quarter
- De Montfort University and Alsters Kelley are clients
- Offers outsourced live chat for client websites
- Rated 5.0 from 81 reviews on DesignRush
- Runs website audits and optimisation as a service
Key Strengths
- Helps practices secure marketing grants and provides IT and hosting support
- Works on the whole business, aligning digital strategy with practice goals
- Offers UX design to improve how patients move through practice websites
- Provides business development consultancy for practices alongside marketing work
Awards & Recognition
- Three Best Rated listing for marketing agencies in Leicester
How the DSA Score Breaks Down
Points earned: 46.1 of 100 (profile 39 × 0.8 + client feedback 14.9). DSA Score: 89/100
What Clients Say About Insight Consultancy
- 4 on review sites
Clients Most Often Praise
- Dental website design 1
In ShortClients value long-term web, hosting and marketing support and helpful staff.
Damion Queva describes Insight as a long-term web design, IT and hosting partner for his publication and praises a recent site refresh.
See it on ie.trustpilot.comcustomer praises hosting and marketing services and a reliable, professional team.
See it on ie.trustpilot.comRupal pattani says the team helped their fitness business obtain a marketing grant and improve Facebook ads.
See it on ie.trustpilot.comShow 1 more client review
- Gosia praises friendly staff who go the extra mile. Trustpilot, Oct 9, 2019
Where Insight Consultancy Is Listed
Questions Dentists Ask About Insight Consultancy
Has Insight Consultancy worked with dental practices?
They have no named dental or healthcare clients. Their testimonials come from universities, law firms, electrical contractors and retailers.
Can they handle patient enquiries on my website?
They offer an outsourced live chat service run from Leicester, in which trained agents answer visitor questions and take bookings for client businesses.
What does their free website audit include?
They offer a website audit, which they value at £299, free of charge as a review of an existing site's performance. Clients who go on to commission a new website are offered £250 off the build.
What do clients say about them?
Their Trustpilot profile shows 4.6 from 20 five-star reviews. Reviewers mention reliable support, plain explanations, fair pricing and help with a grant application.
Where are they based?
They are at Phoenix Square on Midland Street in Leicester. They serve clients in Leicester, Birmingham, London and across the UK.
Reviews of Insight Consultancy
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