intouch Reviews & Agency Profile

Regional creative digital agency with offices in Lebanon, Qatar, UAE and Saudi Arabia

Mtayleb, Mount Lebanon, Lebanon DSA Score: 86/100

About intouch

intouch is a creative digital agency working across the Middle East. It has four offices: Mtayleb in Lebanon, its headquarters, Lusail Marina in Qatar, Dubai Media City in the UAE, and the Al Olaya district of Riyadh in Saudi Arabia. Some listings give Dubai as the registered head office. It was founded in 1998 (some listings say 1997) and has more than 25 years of experience. Vany Sawma is managing partner. The team has 50 to 249 people (another listing says 51 to 100).

The agency began as a web shop and now runs a broad communications offer. Its services cover search engine optimisation, mobile and web development, social media management, digital media planning and buying, content creation, branding, digital PR, brand listening, e-commerce and hosting. Its web team works through business analysis, user-experience research, design and development, and ongoing maintenance, building native, hybrid and web-based applications. The agency links good user experience to how Google ranks sites. It holds Google Partner, Meta and HubSpot badges and takes part in the UN Global Compact.

Client work is mainly consumer, retail, hospitality and government. Named clients include the Qatar Ministry of Commerce and Industry, McDonald's, Place Vendome, Al Meera, Baladna, CNBC Arabia, AlFardan Hotels and Resorts, Lusail International Circuit, Nissan and Emaar's Jeddah Gate project. Its industries include medical, and it ran an awareness campaign about counterfeit medicines. No dental clinic is named.

Reviews follow consistent themes. On Clutch, it averages 4.8 from two reviews. A Qatari government ministry praised its mix of creativity and data and its record of meeting deadlines. A Doha vehicle distributor described a six-year relationship and the team's readiness to adapt to changes. ITProfiles shows an aggregate of 4.9 from ten reviews, with comments on responsiveness, short-notice campaign delivery and creative quality. One reviewer asked for faster turnaround on revisions.

For a dental group, intouch fits best as a partner for an Arabic and English website or app, plus social, media buying and brand work across several Gulf markets. It is not a specialist dental SEO firm. The minimum project is 10,000 US dollars and the hourly rate 300 dollars or more, which places it at the upper end of the region's market. Its working languages are English, Arabic and French.

intouch's Website

Screenshot of intouch's website
Screenshot of intouchmena.com/

intouch at a Glance

Founded1998
Team size50-249 employees (some listings say 51-100)
HeadquartersMtayleb, Mount Lebanon, Lebanon
Other officesLusail (Qatar), Dubai Media City (UAE), Riyadh (Saudi Arabia)
LeadershipVany Sawma (Managing Partner)
LanguagesEnglish; Arabic; French
PricingMinimum project size of 10,000 USD and an hourly rate of 300 USD or more.
Tools & partnershipsGoogle Partner; Meta partner; HubSpot partner; UN Global Compact participant

Dental Marketing Services

  • Bilingual website design and development
  • mobile app development
  • search engine optimisation
  • social media management
  • digital media planning and buying
  • content creation
  • branding
  • digital PR
  • brand listening
  • hosting

Why Dentists Choose intouch

  • Ranked first of 59 web developers in Qatar
  • Since 1998
  • Five-star GoodFirms review
  • Oldest firm on the Doha list
  • Strong for a full site rebuild
Key Strengths
  • Develops dental practice websites with the structure needed for treatment pages
  • Builds multilingual Arabic and English practice websites with responsive design and sitemaps
  • Manages a clinic's social media content and campaigns, including media planning and buying
  • Develops mobile apps and custom web applications for practices alongside the website

How the DSA Score Breaks Down

Client reviews14/20
Experience13/20
Client portfolio6/20
Published results0/20
Transparency6/20
Client feedback0/20

Points earned: 31.2 of 100 (profile 39 × 0.8 + client feedback 0). DSA Score: 86/100

Where intouch Is Listed

Questions Dentists Ask About intouch

Does intouch have an office in Qatar?

Yes. They have an office at Lusail Marina, alongside offices in Lebanon, Dubai and Riyadh.

Have they worked in healthcare?

Their industries include medical, and they ran an anti-counterfeit medicine awareness campaign. No dental clinic is named as a client.

Can they build an Arabic and English website?

Web and mobile development is one of their main services, and they work in English, Arabic and French.

How much do they charge?

The minimum project is 10,000 US dollars and the hourly rate 300 dollars or more. No packages are published on their site.

What do clients say about them?

Reviews mention creativity backed by data, meeting deadlines, adaptability and responsiveness. One reviewer asked for faster revision turnaround.

Do they offer SEO?

Yes. They offer search engine optimisation alongside social media, media buying and web development.

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