Mentor Digital Reviews & Agency Profile

Bristol Umbraco Gold Partner building integrated websites with SEO and paid media

Bristol, England, UK DSA Score: 89/100

About Mentor Digital

Mentor Digital is a web, software and digital marketing agency with its head office at 4 West End, Somerset Street, Bristol, and a second office at Holborn Circus in London. Its core skill is building websites on the Umbraco CMS and .NET, often connected to Microsoft Dynamics 365 CRM, payment systems and member portals. Alongside development it offers UX and design, branding, video and animation, hosting and support, and digital marketing.

Holland Risley founded the agency in 2007 and is managing director. The agency has 32 staff. The directors include Toby Coulsting (operations), Hannah Snell (client services), Craig Noble (technical) and Rob MacNeill (creative). Dan Watt leads digital marketing and has 17 years in the field, including time at Google UK. The agency holds Umbraco Gold Partner status and Cyber Essentials Plus certification.

The search offer covers technical audits and fixes, content strategy, content written for SEO and migration planning for Umbraco upgrades. Paid media covers PPC and media planning, and analytics work covers tracking, Google Tag Manager, cookie consent and dashboards. Work usually starts with a technical audit or tracking review, then runs as managed campaigns with monthly reporting. Local SEO is among their services, but their digital marketing page does not describe it.

They have no published dental clients or dental pages. Their healthcare work includes a website for Nottingham University Hospitals NHS Trust, which won Best Website at the Association for Healthcare Communications and Marketing awards, and a CIPR Gold award for internal communications for the Meningitis Trust. Medical makes up about 10% of their industry focus. They are best suited to dental groups, membership bodies or suppliers that need a secure custom site with CRM, booking or payment links rather than a template practice site.

Other awards include the Umbraco 2020 Jury's Choice Award for a tenpin bowling site and Best Custom Solution at the Umbraco 2021 Awards for an e-learning platform. Named clients include SPAR, Wales and West Utilities, Gigaclear, Ocean Estate Agents and the National Governance Association.

On Clutch they hold 4.9 from five reviews dated 2022 to 2026. Reviewers include a real estate group, a loss adjusters' institute and a research body. They mention careful scoping, steady communication, delivery on time and within budget, and low downtime under a hosting service agreement. Two reviewers suggested more time for data migration planning and faster handling of small support tickets. Rates run $150 to $199 per hour, with a minimum project of $10,000. No standard contract terms are published.

Mentor Digital's Website

Screenshot of Mentor Digital's website
Screenshot of mentordigital.co.uk/services/digital-marketing/

Mentor Digital at a Glance

Founded2007
Team size32 employees
HeadquartersBristol, England, UK
Other officesLondon
LeadershipHolland Risley (Founder and Managing Director); Toby Coulsting (Operations Director); Hannah Snell (Client Services Director); Craig Noble (Technical Director); Rob MacNeill (Creative Director); Dan Watt (Digital Marketing Director)
LanguagesEnglish
Pricing$150-$199 per hour; $10,000+ minimum project
Contracts & reportingMonthly performance reporting on managed campaigns; hosting under service level agreements
Tools & partnershipsUmbraco Gold Partner; Cyber Essentials Plus; Google Partner; Microsoft Dynamics 365; .NET; Google Tag Manager; Basecamp; Jira

Dental Marketing Services

  • Technical SEO audits and fixes
  • content strategy and SEO content
  • site migration planning
  • PPC management
  • analytics and Google Tag Manager setup
  • Umbraco website design and development
  • CRM and payment integration
  • hosting and support
  • video and animation

Why Dentists Choose Mentor Digital

  • Umbraco Gold Partner with its own Umbraco SEO service
  • Won the Umbraco 2020 Jury's Choice Award
  • Built SPAR's Umbraco website and ran its marketing
  • Holds Cyber Essentials Plus security certification
  • 4.9 on Clutch from 5 reviews
Key Strengths
  • Builds Umbraco practice websites with payment and booking integrations
  • Replaces legacy CRM and patient portal systems with integrated platforms
  • Runs technical SEO audits and link building for practice websites
  • Earns digital PR coverage that builds a practice's search authority

Awards & Recognition

  • Umbraco Awards 2020: Jury's Choice
  • Umbraco Awards 2021: Best Custom Solution
  • AHCM Awards: Best Website (NUH NHS Trust)
  • CIPR Gold Award: Internal Communications (Meningitis Trust)

How the DSA Score Breaks Down

Client reviews15/20
Experience5/20
Client portfolio9/20
Published results0/20
Transparency12/20
Client feedback14.3/20

Points earned: 47.1 of 100 (profile 41 × 0.8 + client feedback 14.3). DSA Score: 89/100

What Clients Say About Mentor Digital

3client reviews
  • 3 on review sites

Clients Most Often Praise

  • Communication & responsiveness 2
  • Dental website design 2
  • Higher Google Maps & local rankings 1
  • Value for money 1
Andy Norris, Marketing Director, Ocean Property Services GroupNov 16, 2022 Clutch

Front-end redesign and SEO process setup for an estate agent; praised consistent communication and partnership.

See it on clutch.co
Rob Didcock, Info Resources Manager, Chartered Institute of Loss AdjustersFeb 23, 2026 Clutch

Replaced legacy CRM and member portal with Dynamics 365 and Umbraco; well-managed project, team always available.

See it on clutch.co
Mairi Anne Macdonald, Research in PracticeMar 2, 2023 Clutch

Umbraco site with payment integrations delivered on time and budget; SLA requirements met.

See it on clutch.co

Where Mentor Digital Is Listed

Questions Dentists Ask About Mentor Digital

Does Mentor Digital have dental experience?

They have no published dental clients. Their healthcare work includes an award-winning website for Nottingham University Hospitals NHS Trust and communications work for the Meningitis Trust.

What SEO services do they offer?

They provide technical audits and fixes, content strategy, SEO content and migration planning for Umbraco upgrades. Campaigns are managed with monthly performance reporting.

Can they build a site that connects to booking or CRM systems?

Yes. Their main strength is Umbraco and .NET development integrated with systems such as Microsoft Dynamics 365 CRM and online payments, as several Clutch reviews describe.

How much does Mentor Digital cost?

Hourly rates are $150 to $199, with a minimum project size of $10,000. The agency does not publish its own price list.

What do clients say about them?

Clutch reviewers rate them 4.9 out of 5 and mention clear scoping, regular communication and on-time delivery. Some asked for more planning time on data migration and quicker handling of small requests.

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