Hampshire agency selling a full outsourced marketing team, with published SEO retainers
About Mitchell & Stones
Mitchell & Stones is the trading name of Mitchell and Stones Limited, a marketing agency on the south coast of England. It is based at the Ocean Village Innovation Centre in Southampton and also has an office at 1 West Links, Tollgate Business Park, Chandler's Ford. The business is built around one idea: a small company can rent a whole marketing department instead of hiring staff. It can also take overflow work from in-house teams that are stretched.
Josh Mitchell (CEO) and Chris Stones (Managing Director) met at the University of Winchester and started the firm in 2018 with £580. It launched its outsourced department model in 2020 with four people. It had 13 staff by 2022 and 19 by 2023, the year it opened a second office outside the UK. Fourteen named team members include an SEO specialist, graphic designers and account managers. Headcount is 11 to 50.
The SEO work is split into on-page, off-page and technical tasks. These cover keyword and content optimisation, site indexing and speed fixes, backlink outreach and analytics review. A free instant audit scores the site and includes a local SEO breakdown. Google Business Profile and review management are not covered in any detail. Two SEO retainers are published. Advisory costs £1,000 a month and gives recommendations only. Accelerator costs £1,500 a month and covers delivery, including content and link building. Both prices exclude VAT.
The agency has no dental-specific page. Its only healthcare example is Spark Medical, a healthcare company in North West England. Mitchell & Stones audited and rebuilt Spark Medical's website and replaced weak imagery. The client then moved onto the outsourced department plan for social media and design work. No figures were published for that project. The one SEO case with numbers is My Ohana, a nursery group. New users rose 63% and engagement rose 28.1% between Q2 2023 and Q1 2024. A dental practice would therefore be buying a general marketing team that also works with healthcare clients, not a dental specialist.
Testimonials from Harrison Boiler & Install, Nurture Group and Computer Aid International mention regular contact, steady updates and visible results. Client logos include UK Sport, Winchester University, Sandler and Lavazza Professional. It has two 2023 awards, Best Full-Service PR & Digital Marketing Company and Best Outsourced Marketing Company; the awarding body is not named.
On terms, there is a four-month test-drive period. If the client continues into month five, both sides commit to a 12-month plan. Payment is by monthly Direct Debit, day-to-day contact runs through Microsoft Teams, and a formal review meeting is held each month. Some listings say clients are never tied to contracts. A practice should confirm the current terms in the written proposal that follows the 30 to 40 minute discovery call.
Mitchell & Stones' Website
Mitchell & Stones at a Glance
| Founded | 2018 |
|---|---|
| Team size | 11-50 employees (14 named team members; 19 in 2023) |
| Headquarters | Southampton, Hampshire, England, UK |
| Other offices | Chandler's Ford (Tollgate Business Park), Hampshire; international office opened 2023 |
| Leadership | Josh Mitchell (CEO, co-founder); Chris Stones (Managing Director, co-founder); Sophie Gamble (Operations & Development Manager); Tasha Turnbull (Senior Account Manager) |
| Languages | English |
| Pricing | SEO Advisory £1,000 per month and SEO Accelerator £1,500 per month (ex VAT). Outsourced department packages are priced in a brochure, not on the site. Average rate $100/hr; $10,000-$25,000 minimum. |
| Contracts & reporting | Four-month initial test-drive period, then a 12-month commitment from month five. Monthly progress report and monthly review meeting. Daily contact via Microsoft Teams. Monthly Direct Debit. Some listings say clients are not contracted in. |
| Tools & partnerships | Google Partner; DesignRush Verified Agency; Ecologi; Microsoft Teams; in-house instant SEO audit tool |
Dental Marketing Services
- Outsourced marketing department
- SEO (on-page, off-page, technical)
- free SEO audit with local SEO breakdown
- Google Ads and paid social
- social media management
- website design and build
- conversion rate optimisation
- branding
- animation
- email marketing
- AI search optimisation (AIO/AEO/GEO)
Dental Clients & Results
- My Ohana (nursery group): new users +63% and engagement +28.1% from SEO (Q2 2023 to Q1 2024)
- Spark Medical (healthcare company, North West England): website audit and rebuild, then moved to outsourced marketing (no metrics published)
Why Dentists Choose Mitchell & Stones
- Works as an outsourced marketing department
- Office at Tollgate Business Park, Chandler's Ford
- Client logos include Spark Medical and UK Sport
- Supports in-house teams with bespoke campaigns
- DesignRush verified agency and Google Partner badges
Key Strengths
- Helps practice teams build marketing skills and improve LinkedIn profiles
- Produces animations to explain treatments to patients
- Acts as an outsourced marketing department for busy dental practices
- Supports in-house practice teams with bespoke one-off campaigns
Awards & Recognition
- Best Full-Service PR & Digital Marketing Company 2023
- Best Outsourced Marketing Company 2023
How the DSA Score Breaks Down
Points earned: 35.7 of 100 (profile 26 × 0.8 + client feedback 14.9). DSA Score: 87/100
What Clients Say About Mitchell & Stones
- 4 on review sites
Clients Most Often Praise
- Value for money 1
In ShortClients describe a friendly, knowledgeable team that tailors strategy and acts like an in-house extension.
After about six months the agency feels like an extension of the in-house team.
See it on trustindex.ioKevin Thomas praises account manager's enthusiasm and help with marketing skills and LinkedIn profiles.
See it on trustindex.ioAgency listened and tailored marketing strategy, helping meet agreed aims.
See it on trustindex.ioShow 1 more client review
- Hayley Newton: Productive team that tailors work to the client's goals. Trustindex, 24 Oct 2024
Where Mitchell & Stones Is Listed
Questions Dentists Ask About Mitchell & Stones
Does Mitchell & Stones specialise in dental marketing?
No. They are a general marketing agency that works as an outsourced marketing department. Their only healthcare example is a website rebuild for Spark Medical, a healthcare company in North West England.
How much does their SEO cost?
There are two SEO retainers. Advisory, which gives monthly recommendations, is £1,000 a month. Accelerator, which includes delivery, content and link building, is £1,500 a month. Both prices exclude VAT.
Is there a minimum contract?
There is a four-month test-drive period. Continuing into month five commits both sides to a 12-month strategy. Some listings say clients are not locked in, so check the written proposal.
How will they report results to my practice?
They send monthly progress reports and hold a monthly review meeting covering what is working, what is not and next steps. Day-to-day contact runs mainly through Microsoft Teams.
Who would actually work on my account?
The outsourced department model assigns a core team of an account manager, an executive and an assistant. In-house specialists cover SEO, PPC, design and CRO.
Reviews of Mitchell & Stones
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