Petaling Jaya agency that began in healthcare marketing, with clinic local SEO packages
About MYSense
MYSense Sdn Bhd is a digital marketing agency based at Jaya One in Petaling Jaya, Selangor, just outside Kuala Lumpur. Its main website is mysense.com.my. The company was set up in 2020 and began as a team serving healthcare clients before it moved into education, food and beverage, finance, automotive, property and retail. It has worked with more than 300 brands. DJ Loo is CEO and Jerry Loo is head of operations, and the team has about 50 staff (some listings say 50-99).
Healthcare is still central to the agency. Its medical marketing work targets medical centres, pharmaceutical brands, aesthetic clinics, specialist centres, wellness centres and dental clinics. Work starts with a free strategy call, valued at RM3,000, followed by a roadmap built around the clinic's specialties and audience. Campaigns are then ranked by expected impact and refined through A/B testing.
For local search, the agency works on five pillars. The first is foundations: Google Business Profile, consistent name, address and phone data, and technical fixes. Next come location pages, service pages and patient-question content. A review programme collects and answers patient reviews with confidentiality in mind. Authority work covers citations, links and readiness for AI citation. Finally, call tracking and Map Pack reporting are tied to enquiries. Ranking and call gains usually take three to six months to become meaningful, and the agency also offers generative engine optimisation, Google Ads, social media management, influencer campaigns and website builds.
The agency suits clinics in Malaysia, from a single dental surgery to multi-branch groups, that want SEO, ads and social content handled by one team. Indicative ranges run from RM1,500 to RM3,000 a month for a single-location starter plan, RM3,500 to RM8,000 for growing multi-service clinics and RM8,000 to RM15,000 or more for multi-branch or specialist groups. These are market ranges, not fixed quotes.
On dental proof, a 2024 SEO project for White Perfect Dental, a Kuala Lumpur practice, brought a 6,200 percent rise in keyword performance. Other healthcare results include Synapse Physiotherapy, Westwood Clinic and Klinik Suzana, which ranked for more than 5,000 keywords. The firm is a Meta Business Partner and a member of the Malaysia Digital Association. It also holds Rising Star awards from the SOBA programme and the Platinum Business Awards.
Google reviewers give the agency 4.9 stars from more than 150 reviews. Recurring themes are quick replies, clear explanations and named account staff. A new dental clinic praised the promotion of its opening, and one Sortlist reviewer felt the first timeline estimate could have been more accurate.
MYSense's Website
MYSense at a Glance
| Founded | 2020 |
|---|---|
| Team size | About 50 (some listings say 50-99 employees) |
| Headquarters | Petaling Jaya, Selangor, Malaysia |
| Leadership | DJ Loo (CEO); Jerry Loo (Head of Operations); Danny Choo (Sales Team Lead) |
| Languages | English; Chinese; Malay |
| Pricing | Indicative clinic local SEO ranges: RM1,500-RM3,000 per month (single location), RM3,500-RM8,000 (growing multi-service), RM8,000-RM15,000+ (multi-branch or specialist group); described as guidance, not a fixed quote. Free strategy session valued at RM3,000. |
| Contracts & reporting | Free strategy call first; enquiries answered within 1-2 working days; tailored roadmap; monthly reporting in the starter local SEO tier; 3-6 months for meaningful ranking and call-volume gains. |
| Tools & partnerships | Meta Business Partner; Malaysia Digital Association member; call tracking; WordPress |
Dental Marketing Services
- Local SEO for clinics
- Google Business Profile optimisation
- NAP citations
- location and treatment service pages
- patient-question content
- review generation and response programme
- link building
- generative engine optimisation (GEO)
- Google Ads
- social media management
- influencer marketing
- website development
- call tracking and Map Pack reporting
Practice Types They Work With
- Dental clinics
- multi-branch clinic groups
Dental Clients & Results
- White Perfect Dental: 6,200% increase in keyword performance (SEO, 2024)
- Synapse Physiotherapy: 16,210% increase in organic clicks (SEO, 2026)
- Westwood Clinic: 865% increase in search impressions and 2,500+ keyword rankings (2026)
- Klinik Suzana: 5,000+ keywords ranked
- Unnamed chiropractic and bone-alignment client: 500+ keywords ranked and 3,000% traffic growth
Dental Practices They Have Worked With
- White Perfect Dental
Why Dentists Choose MYSense
- SEO, social posts and ads with one team
- Suited to clinics that want one partner
- Rates of $100 to $149 an hour
- Projects from $1,000
- 171 Google reviews averaging 4.9
Key Strengths
- Refines campaigns proactively and explains changes clearly to practice owners
- Fixes technical errors on practice websites and builds backlinks within SEO campaigns
- Offers healthcare advertising aimed at connecting patients with healthcare professionals
Awards & Recognition
- Rising Star, Platinum Business Awards (November 2023)
- Rising Star, SOBA Award (April 2022)
How the DSA Score Breaks Down
Points earned: 44.2 of 100 (profile 34 × 0.8 + client feedback 17). DSA Score: 89/100
What Clients Say About MYSense
- 5 on Google
- 2 on review sites
Clients Most Often Praise
- Communication & responsiveness 5
- Higher Google Maps & local rankings 4
- Clear reporting & honesty 1
- More new patient bookings 1
In ShortClients consistently praise responsiveness, clear communication and proactive updates, with good SEO ranking/visibility gains. Individual staff frequently named. One minor note about initial timeline estimates.
Very happy with the SEO service; saw visibility and ranking improvements and found the team friendly and responsive.
See it on designrush.comVaishnavi Balakrishnan found the team professional and responsive with a well-managed project; recommends MYSense for digital marketing.
See it on designrush.comYing Qi Huang praises account staff for clear communication, quick replies and hassle-free customer service.
See it on designrush.comShow 4 more client reviews
- Grace Ong Qiao Enn: Reviews an influencer-marketing project, describing the lead as persuasive, prompt, proactive and professional. Google, 22 June 2026
- Jekfer: Used SEO, social media management and Google Ads; says the team explains clearly and proactively updates and improves campaigns. Google, 14 March 2026
- Cherria Chia, Marketing Director, WT International: Engaged MYSense for SEO to increase brand awareness and leads; found them very responsive and insightful. Sortlist
- JL, Operation Director, Prioocare: Wanted to grow website traffic; says the team was determined and clear about their business needs. Sortlist
Where MYSense Is Listed
Questions Dentists Ask About MYSense
Has MYSense worked with dental clinics?
Yes. They ran a 2024 SEO project for White Perfect Dental in Kuala Lumpur, and dental clinics are one of their healthcare segments. A new dental clinic also left a positive Google review about its launch promotion.
How much does clinic local SEO cost with MYSense?
Indicative monthly ranges run from RM1,500-RM3,000 for a single location up to RM8,000-RM15,000 or more for multi-branch groups. These are budgeting guides, not quotes.
How long before results show?
Clinics should expect three to six months for meaningful ranking and call-volume gains. The agency measures success by calls and enquiries rather than rankings alone.
What does their local SEO include?
Google Business Profile and citation work, location and service pages, a patient review programme, link and citation building, and call tracking with Map Pack reporting.
Which languages can they work in?
They work in English, Chinese and Malay, which covers the main patient groups in Malaysia.
Reviews of MYSense
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