North Media Reviews & Agency Profile

About North Media

North Media is a marketing agency in Edmonton, Alberta that works only with dental practices. It is run by Sriram Sivaraman, known as Ram, who has an engineering background, a master's degree in psychology and about 12 years of marketing experience. The agency has addresses at 10060 Jasper Avenue NW, Suite 2020, and on Koshal Crescent SW in Edmonton. It serves practices in more than 12 Canadian cities, including Vancouver, Calgary, Toronto and Halifax, and it is a member of the Edmonton Chamber of Commerce.

The agency frames its work as a three-stage system. The first stage brings in enquiries through SEO, paid ads, video and social media. The second turns them into bookings with front-desk scripts, automated follow-up and booking tools. The third keeps patients through review requests, email reactivation, recall and referrals. Campaigns are judged on cost per new patient rather than clicks, and budgets are aimed at each practice's most profitable treatments. Ram works with each client directly, with no account managers in between.

For SEO, the team first maps local competitors and patient search terms. It then rewrites treatment and neighbourhood pages, optimises and posts to the Google Business Profile and fixes technical problems. Authority comes from citations, local links and reviews. Reports go out monthly in plain language and cover rankings, calls and new patients. Most practices see real movement in three to six months, and no one can guarantee first-page rankings. It has specialty pages for implants, Invisalign and orthodontics, cosmetic, emergency, pediatric and family dentistry, plus launch marketing for new practices.

Its detailed case study covers a general and family practice in Southeast Edmonton. Over 12 months the practice booked 264 new patients and grew from zero to 249 Google reviews. An emergency page was producing four to six bookings a month by month six, checked against call tracking. Other markets include Sage Hill in Calgary, Kelowna and Kitsilano in Vancouver, without detail. Some campaigns have reached a cost per lead under 10 dollars.

Testimonials come from practice owners and operations staff, including Jodie Kohler and Parm Dhillon. It is rated 4.4 out of 5 on Semrush Agency Partners from nine reviews, and 5.0 on Clutch.

Terms are month to month with 30 days' written notice and no cancellation fees. Pricing arrives by email as a prospectus within two hours, without a required sales call; fees range from 1,000 to 2,500 dollars. Each new client gets a 30-day quick-win plan, and the first month is free if it is missed. Reports arrive by the fifth of each month, and the agency promises one practice per community in writing.