pepperit Reviews & Agency Profile

Owner-led full-service agency in Sydney and Newcastle covering web, SEO, content and reports

Sydney, New South Wales, Australia DSA Score: 85/100

About pepperit

pepperit is a full-service Australian marketing agency based on the Sydney city fringe, with clients around the country. It has a Newcastle office at Level 1, 81 Hunter Street, and in 2022 its Sydney office was in Potts Point. Services include website design and development, search and SEO, paid search, social media, email marketing, content marketing, marketing strategy, campaign management, graphic design, and annual and ESG report design.

Nicole Shelley is a co-founder and head of marketing. She won the City of Sydney Young Entrepreneur of the Year award in 2018, and in 2022 she was one of 30 recipients of a City of Newcastle New Move grant. She returned to Newcastle after 14 years in Sydney, opened a second office on Hunter Street, hired three local marketers and supported two University of Newcastle internships. The agency has worked with Newcastle clients for more than a decade, has over 90 years of combined experience, and clients deal directly with the owners.

They treat SEO as a long-term job and warn against black hat shortcuts. Their search work covers technical audits of meta tags, URLs, errors, page speed and mobile performance; keyword research based on the business, sector and competitors; content calendars and copywriting; inbound links from trusted sites; and face-to-face workshops that teach in-house staff to optimise pages. Their local SEO guide covers a fully completed Google Business Profile, matching listings on Bing, Apple Maps and Yelp, and keeping details such as holiday hours current. Paid campaigns run on Google, Facebook and LinkedIn, and reports compare traffic and conversions before and after each change.

Their sectors are accountants, associations, law firms, professional services, property, retail and ecommerce, and tourism and hospitality. Health is not one of them, though their portfolio includes Ortho Outreach, which provides orthopaedic surgical care across the Pacific, and Nganampa Health Council. No dental practices appear. They suit a practice that wants a new website, brand work and steady content more than a dental-only search program.

One case study, Yarrum Designer Homes, involved restructuring the website and technical SEO to lift local visibility in Newcastle, the Hunter Valley and Port Macquarie. Testimonials from Aspen Group, Convey Connect, Cominos Family Lawyers and Nourished Beginnings mention professionalism, clear communication, better search rankings and stronger social engagement.

Indicative prices are an SEO audit with an action report from 5,000 dollars, and ongoing landing page and blog work at around 500 dollars a month. Contract lengths are not published, and proposals start from a contact brief.

pepperit's Website

Screenshot of pepperit's website
Screenshot of pepperit.com.au/local-seo-services/

pepperit at a Glance

HeadquartersSydney, New South Wales, Australia
Other officesNewcastle (81 Hunter Street)
LeadershipNicole Shelley (Co-founder and Head of Marketing)
LanguagesEnglish
PricingSEO audit with actionable report from $5,000; ongoing monthly landing page and blog article work around $500 per month; other work quoted from a brief.
Contracts & reportingFree consultation; reporting compares traffic and conversions before and after strategy changes; contract length not published.
Tools & partnershipsGoogle Ads; Facebook Business Manager; LinkedIn Ads; Google Business Profile

Dental Marketing Services

  • Website design and development
  • technical SEO audits
  • keyword research
  • local SEO and Google Business Profile setup
  • content marketing and copywriting
  • paid search on Google, Facebook and LinkedIn
  • social media management
  • email marketing
  • in-house SEO training workshops

Why Dentists Choose pepperit

  • Case study for surgical care charity Ortho Outreach
  • Has served Newcastle clients for over ten years
  • Designs annual and ESG reports as well as websites
  • Offers PR alongside SEO and social media
  • Listed office at 81 Hunter Street, Newcastle
Key Strengths
  • Understands the needs of small business owners when planning practice marketing
  • Lets practices implement SEO recommendations in-house or hand them over
  • Applies conversion optimisation techniques within practice website design
  • Sends automated, timed email messages to targeted patient audiences

Awards & Recognition

  • Nicole Shelley: City of Sydney Young Entrepreneur of the Year (2018)
  • City of Newcastle New Move grant recipient (2022)

How the DSA Score Breaks Down

Client reviews4/20
Experience5/20
Client portfolio9/20
Published results0/20
Transparency6/20
Client feedback6.9/20

Points earned: 26.1 of 100 (profile 24 × 0.8 + client feedback 6.9). DSA Score: 85/100

What Clients Say About pepperit

4client reviews
  • 4 on its website

Clients Most Often Praise

  • Understanding of dentistry 1
  • Value for money 1
  • Clear reporting & honesty 1

In ShortAgency-site testimonials praise social media management and small-business understanding.

Joel Cann Agency website

Aspen Group's CEO finds them professional, easy to work with and reliable on promises.

See it on pepperit.com.au
Kim Probert Agency website

Convey Connect's director valued their understanding of professional services marketing.

See it on pepperit.com.au
Richard Field Agency website

African Family Safaris' director praises Ryan's grasp of small business owners' needs.

See it on pepperit.com.au
Show 1 more client review
  • Jonny Oates: An author reports more engagement, likes and reach after working with them. Agency website

Where pepperit Is Listed

Questions Dentists Ask About pepperit

Has pepperit worked with dental practices?

No dental practices appear in their portfolio. Their health-related work includes Ortho Outreach, an orthopaedic surgical care charity, and Nganampa Health Council.

What does pepperit charge for SEO?

An SEO audit with an actionable report starts from $5,000, and ongoing landing page and blog work costs around $500 per month. Other services are quoted from a brief.

Can pepperit train my practice staff to do SEO?

Yes. They offer face-to-face on-page training workshops that teach in-house teams to optimise content, copy and meta data for key landing pages.

Where are pepperit's offices?

They are based on the Sydney city fringe and have a Newcastle office at Level 1, 81 Hunter Street.

Who runs pepperit?

Co-founder Nicole Shelley is head of marketing. Clients have direct contact with the owners.

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