Prime Digital Reviews & Agency Profile

Senior-led Glasgow PPC agency with a published dental case study and monthly rolling terms

Glasgow, Scotland, UK DSA Score: 86/100

About Prime Digital

Prime Digital is a small paid advertising agency based in Clyde Offices at 48 West George Street, Glasgow. It was founded in 2014 (some sources say fourteen years ago) by Christian, whose surname is not given. The team of five is deliberately small and senior. The brand is run through Pure Collective Ltd, incorporated in 2021. The agency has worked with more than 250 service businesses in the UK and the US.

Paid search is their main work. They manage Google Ads (Search, Shopping and Performance Max), Microsoft Ads, Meta ads and newer ChatGPT ad placements, and also build landing pages and offer SEO. The people who plan an account also run it day to day. They set campaigns up to produce enquiries and revenue rather than clicks, and they report in plain English. Each engagement moves from discovery to research and strategy, then a build that the client reviews before launch, followed by tuning and regular check-in calls.

Their case studies include Perfect Smiles Dentistry, a local healthcare client that gained 55 percent more patients on the same ad budget. Their industry pages cover only roofers and photographers, so dental is not a dedicated vertical. They suit a single practice or small group that relies on Google Ads for implant, Invisalign or emergency enquiries and wants a small, hands-on team.

Their other published results give a sense of scale. Designer Kitchen Direct went from 25 to 110 leads a month in one quarter, with cost per lead falling from £155 to £59. London Steel Services cut cost per lead from £89 to £29 in six weeks. Charleston Wrap went from 6 to 156 leads a week in four months, and Concept Renovations grew turnover from £1 million to £4 million over two years. They are a Google Partner.

Contracts run month to month with no lock-in. A new client can start with a free audit of ads, landing pages and tracking, followed by a 15-minute call, and keeps the findings whether or not they sign. Fees are not published. They are rated 5.0 from 32 reviews across Google, Trustpilot and Clutch, while Trustpilot on its own shows about 4.4. Reviewers mention lower cost per conversion, better lead quality, clear communication and staff who take the time to understand the business.

Prime Digital's Website

Screenshot of Prime Digital's website
Screenshot of primedigital.co/case-studies/

Prime Digital at a Glance

Founded2014
Team size5; small and senior
HeadquartersGlasgow, Scotland, UK
LeadershipChristian (Founder; surname not published)
LanguagesEnglish
PricingNot published.
Contracts & reportingRolling monthly, no lock-in. Free audit of ads, landing pages and tracking plus a 15-minute call; client keeps the findings. Builds are reviewed with the client before launch; regular check-ins on performance.
Tools & partnershipsGoogle Partner; Google Ads; Microsoft Ads; Meta Ads; ChatGPT Ads; Google Tag Manager

Dental Marketing Services

  • Google Ads (Search, Performance Max)
  • Microsoft Ads
  • Meta ads
  • ChatGPT ads
  • landing page design
  • conversion tracking setup
  • SEO
  • free ads and tracking audit
  • regular performance check-ins

Practice Types They Work With

  • General dentistry

Dental Clients & Results

  • Perfect Smiles Dentistry: 55% more patients on the same budget
  • Designer Kitchen Direct: leads 25 to 110 per month, CPL £155 to £59 (one quarter)
  • London Steel Services: CPL £89 to £29 (six weeks)
  • Charleston Wrap: leads 6 to 156 per week, CPL $82 to $19 (four months)
  • Concept Renovations: turnover £1M to £4M (two years)

Dental Practices They Have Worked With

  • Perfect Smiles Dentistry

Why Dentists Choose Prime Digital

  • Office in Clyde Offices on West George Street, Glasgow
  • Runs Google, Microsoft, Meta and ChatGPT ad campaigns
  • Builds landing pages alongside paid search campaigns
  • Sortlist profile mentions healthcare practices as clients
  • Starts with a 30 minute strategy call, no obligation
Key Strengths
  • Sends detailed proposals and keeps practices informed through transparent communication
  • Brings structure to existing ad accounts so practices can scale campaigns
  • Works to lower cost per patient booking while scaling lead volume

How the DSA Score Breaks Down

Client reviews4/20
Experience5/20
Client portfolio6/20
Published results0/20
Transparency6/20
Client feedback14.9/20

Points earned: 31.7 of 100 (profile 21 × 0.8 + client feedback 14.9). DSA Score: 86/100

What Clients Say About Prime Digital

4client reviews
  • 4 on review sites

Clients Most Often Praise

  • Communication & responsiveness 2
  • More new patient bookings 2
  • Clear reporting & honesty 2
  • Value for money 1

In ShortPaid media/Google Ads focus. Reviewers praise lead scaling, transparency and lower cost per conversion.

Adam BrandenburgJan 29, 2026 Trustpilot

Used them for two businesses; Christian scaled home-services leads while keeping wedding bookings steady; responsive and transparent.

See it on trustpilot.com
Mark SMar 8, 2025 Trustpilot

Mark S reports lower cost per conversion and more leads over about six months; now a long-term partner.

See it on trustpilot.com
HarryApr 10, 2025 Trustpilot

UK client praises understanding of the business, detailed proposal and professional communication.

See it on trustpilot.com
Show 1 more client review
  • Joshua Harris: Paid media consultant brought structure, improved campaign performance and a foundation for scaling. Trustpilot, May 1, 2026

Where Prime Digital Is Listed

Questions Dentists Ask About Prime Digital

Has Prime Digital worked with a dental practice?

Yes. Their case studies include Perfect Smiles Dentistry, which gained 55 percent more patients without raising ad spend.

Will I be locked into a long contract?

No. Terms are rolling monthly with no lock-in.

Which ad platforms do they manage?

They run Google Ads including Search, Shopping and Performance Max, plus Microsoft Ads, Meta ads and ChatGPT ads. They also build landing pages and offer SEO.

How do I get started?

They offer a free audit of your ads, landing pages and tracking, followed by a 15-minute call. You keep the findings whether or not you hire them.

Who will manage my account?

The senior people who plan an account also run it. The team is small, and the founder, Christian, is often named by reviewers.

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