Albuquerque software, web and advertising firm with major New Mexico public-health projects
About Real Time Solutions
Real Time Solutions (RTS) is a software development, web and advertising company at 3820 Commons Ave NE in Albuquerque, New Mexico. It opened in January 2000 as RealTimeSites. Its first product was an early content management system, and it took its current name in 2011. The company has completed more than 2,000 projects. Its clients include small businesses, non-profits and government agencies.
Steve Schroeder is President and CEO, Lee Jensen is Chief Technology Officer, and Chris Schroeder is Chief Operating Officer and lead designer. A 2022 team sheet gives different titles: Chris Schroeder as CEO, Tania Nunez as COO and Corey Purcella as Deputy CTO. Steve Schroeder and Lee Jensen both worked at Sandia National Laboratories before RTS. More than 80% of its staff hold bachelor's degrees, and over 35% of its technical staff hold master's degrees.
Most of the work is technical. It covers custom software, content management, ecommerce, web-based GIS mapping, mobile apps, system integration and website design, and SEO sits inside that development group. A separate advertising and marketing unit plans paid search, native and connected TV ads. It runs social ads on Facebook, Instagram, LinkedIn, Snapchat and Reddit, buys traditional media, and sends text, email and direct mail campaigns. Marketing follows a six-step process: briefing, research, strategy, creative production, media placement, and performance and reporting. RTS also provides technical staff to clients.
Its health work is in the public sector. The portfolio includes VaccineNM.org, the state's central COVID-19 vaccine scheduling system, and a GIS dashboard of COVID-19 cases, tests and hospitalisations for the New Mexico Department of Health. It also includes the Red or Green testing campaign, a COVID-19 reporting portal for child care providers, and beWellnm.com, the state health insurance exchange. RTS holds a GSA Multiple Award Schedule contract and two New Mexico statewide price agreements, so public bodies can buy from it directly.
No dental or private medical practices are named. It has no page about dentistry and no published method for local search or Google Business Profile work. A practice would most likely use RTS for custom builds, such as a patient portal, a booking tool, an integration or a bespoke site, with SEO as one part of the job. It would not suit a practice that wants a dental marketing retainer. Prices are not published, so buyers should expect a scoped project quote.
Real Time Solutions' Website
Real Time Solutions at a Glance
| Founded | 2000 |
|---|---|
| Headquarters | Albuquerque, New Mexico, USA |
| Leadership | Steve Schroeder (President and CEO); Lee Jensen (Chief Technology Officer); Chris Schroeder (Chief Operating Officer and lead designer) |
| Languages | English |
| Pricing | $5,000+ · $100-$149/hr |
| Contracts & reporting | Holds GSA Multiple Award Schedule contract 47QTCA21D0056 and two New Mexico State-Wide Price Agreements; marketing process ends with a performance and reporting stage. No public pricing or contract length. |
| Tools & partnerships | GSA Multiple Award Schedule contractor; New Mexico State-Wide Price Agreements; Google Ads (AdWords); in-house content management system |
Dental Marketing Services
- Custom website design and development
- content management systems
- SEO
- mobile app development
- web application and system integration
- paid search and social advertising
- text, email and direct mail campaigns
- branding and content strategy
Dental Clients & Results
- New Mexico Department of Health: built VaccineNM.org central COVID-19 vaccine scheduling system (no metrics published)
- New Mexico Department of Health: GIS-based COVID-19 data dashboard (no metrics published)
Why Dentists Choose Real Time Solutions
- In business in Albuquerque since 2000
- Builds custom web applications and mobile apps
- Office on Commons Avenue NE
- SEO is only about 10% of its work
- Clutch lists 10 to 49 employees
Key Strengths
- Runs practice websites on its own Real Content CMS
- Sends patient text and email campaigns through its Real Messaging platform
- Provides cloud hosting and its Real File document management system for practices
- Builds custom online tools that automate practice admin tasks
How the DSA Score Breaks Down
Points earned: 28 of 100 (profile 35 × 0.8 + client feedback 0). DSA Score: 86/100
Where Real Time Solutions Is Listed
Questions Dentists Ask About Real Time Solutions
Does Real Time Solutions specialise in dental marketing?
No. It has no dental page and names no dental clients. Most of its work is software, web development and public-sector projects, and SEO is one service among many.
What healthcare-related work has the company done?
It built VaccineNM.org and a COVID-19 data dashboard for the New Mexico Department of Health, and its portfolio also features beWellnm.com, the state health insurance exchange. These are government projects, not private practices.
How long has Real Time Solutions been in business?
It opened in January 2000 as RealTimeSites and took the Real Time Solutions name in 2011. It has completed more than 2,000 projects.
Could they build custom tools for my practice?
Yes. Custom software, CMS, mobile apps and system integration are its core services, so bespoke patient-facing tools fit its skills. It publishes no prices, so expect a scoped quote.
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