Petaling Jaya boutique agency combining content, ads, SEO and AI search visibility
About Silver Mouse
Silver Mouse Sdn Bhd is a digital marketing agency in Petaling Jaya, Selangor. Its office is at VSQ on Jalan Utara. It started in 2014, during Malaysia's early e-commerce boom, and is a tech-enabled boutique agency for consumer and B2B brands. Founder CK Wong writes much of the company's thinking on search. The agency caps its roster at 30 active clients so the staff-to-client ratio stays tight. Its main markets are Malaysia and Singapore, and it also handles regional brands targeting those countries.
The company has collected platform credentials over the years. It won the Crossing Cultures award at the Google Partners All-Stars in 2015. It was among the first Malaysian agencies in Facebook's agency directory in 2016. It became a Google Premier Partner in 2018 and a Meta Business Partner in 2022. It holds Malaysia Digital status from MDEC, and earlier held MSC status, and it became a Brevo agency partner in 2025.
Its services follow six stages: plan, create, amplify, capture, retain and analyse. Creative work includes social media management on Facebook, Instagram, TikTok and Xiaohongshu. Photo and video are shot in its in-house Red Studio, and creators are managed through its BigCast platform. Paid media covers Google, YouTube, Meta, LinkedIn, TikTok, Xiaohongshu and Pinterest. For search, it sells Search Visibility Optimization (SVO). This joins technical SEO with tactics meant to get a brand cited by ChatGPT, Gemini and Perplexity. The tactics include JSON-LD schema, original data, crawlable page structure and digital PR. The agency tracks AI share of voice with its Altovista tool and monitors social mentions with Mediapod. It also builds WordPress sites and runs email and WhatsApp Business API campaigns.
Its client logos are consumer and corporate brands. They include Kérastase, Eau Thermale Avène, Eu Yan Sang, Huggies, Ajinomoto, Fujifilm Business Innovation, BHPetrol, EcoWorld and Pullman Hotel. No dental or clinic clients are shown, and no case-study metrics are published. Reporting uses Google Data Studio dashboards that update daily, plus monthly reports with recommendations. Lead data from ads and the website can be passed into a client's CRM. Prices and contract lengths are not published.
For dentistry, Silver Mouse suits a larger practice, a dental chain or an oral-care brand. That kind of client can use a full content and advertising team, video production and Chinese-language social channels. Its AI search work may appeal to clinics that want to show up when patients ask chatbots for a recommendation. A single-chair practice may find the boutique retainer model more than it needs.
Silver Mouse's Website
Silver Mouse at a Glance
| Founded | 2014 |
|---|---|
| Team size | 10-49 employees |
| Headquarters | Petaling Jaya, Selangor, Malaysia |
| Leadership | CK Wong (Founder) |
| Languages | English; Malay; Chinese |
| Pricing | Quoted per project · $50-$99/hr |
| Contracts & reporting | Roster capped at 30 active clients; Google Data Studio dashboards with daily updates included with social and ad services; monthly reports with specialist recommendations; social listening offered as a retainer add-on; lead data routed into client CRM via APIs. |
| Tools & partnerships | Google Premier Partner; Meta Business Partner; Brevo Agency Partner; Malaysia Digital (MD) status from MDEC; Google Data Studio; WhatsApp Business API; WordPress; Altovista (AI search intelligence); Mediapod (social listening); BigCast (creator platform) |
Dental Marketing Services
- Search Visibility Optimization (SEO plus AI search/GEO/AEO)
- WordPress website development
- Google and YouTube ads
- Meta, TikTok, Xiaohongshu and LinkedIn advertising
- social media management
- photo and video production
- KOL and UGC creator campaigns
- email marketing
- WhatsApp Business API marketing
- social listening
- free AI search audit
Why Dentists Choose Silver Mouse
- Video production in-house
- Boutique agency
- E-commerce marketing
- Founded 2014
- Creative and marketing in one team
Key Strengths
- Films patient-friendly treatment explainer videos for a practice's site and social pages
- Sells oral-care products from a practice through e-commerce campaigns
- Runs digital marketing campaigns that bring new patients to a dental clinic
- Creates creative assets and brand visuals for dental practices in one team
Awards & Recognition
- Google Partners All-Stars 2015 Crossing Cultures award
- MSC Status Company 2017 (MDEC)
- Google Premier Partner 2018
- Meta Business Partner 2022
- MD Status Company 2023 (MDEC)
How the DSA Score Breaks Down
Points earned: 23.2 of 100 (profile 29 × 0.8 + client feedback 0). DSA Score: 85/100
Where Silver Mouse Is Listed
Questions Dentists Ask About Silver Mouse
Does Silver Mouse do SEO for clinics?
It offers Search Visibility Optimization, which combines technical SEO with work aimed at AI assistants such as ChatGPT and Gemini. It does not publish any dental or clinic case studies, so ask for relevant examples.
Who are their typical clients?
Clients are mainly consumer and corporate brands such as Kérastase, Avène, Eu Yan Sang, Huggies and Pullman Hotel. The agency focuses on established consumer and B2B businesses.
Can they produce treatment videos?
Yes. They run an in-house photo and video studio called Red Studio and offer social video production as a creative service.
How will I see results?
Social and advertising clients get Google Data Studio dashboards updated daily, plus monthly reports with recommendations. Leads can be pushed into your CRM through API connections.
How many clients do they take on?
The agency caps its active roster at 30 clients to keep a strict staff-to-client ratio.
Are they a Google Partner?
Yes. They have held Google Premier Partner status since 2018 and Meta Business Partner status since 2022, and won a Google Partners All-Stars award in 2015.
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