Vancouver B Corp agency for SEO, Google Ads and CRO, with health clinic work
About Soulpepper Digital Marketing
Soulpepper, which styles its name in lower case, is a digital marketing agency in downtown Vancouver, British Columbia, with an office at 60 Smithe Street. It was founded in 2013 (one listing says 2015). They are a certified B Corp and give social and environmental impact the same weight as profit, which shapes the kind of clients they look for. The team has 10 to 49 staff (one listing says 17). No leadership team is published; staff members include Mahan Salimian, who ran a free consultation, and an account specialist named Sofia.
Their work is built on search and conversion. SEO covers technical fixes, local SEO, link building and Shopify and WordPress SEO. Paid media covers Google Ads, Microsoft Advertising, display, retargeting and shopping feed optimisation. They add conversion rate optimisation, email marketing and automation, analytics and reporting, web and mobile design, and site migrations. They hold Premier Google Partner status, which Google gives to a small share of partner agencies based on ad spend and performance.
Their main markets are e-commerce and lead generation. Named clients include Indochino, OBEY, Tamara Mellon, Alternative Apparel, Cosabella, K-Swiss, Nirwan Law, McLeish Orlando, Lehal Law Corporation and Gameroomguys. Health care and fitness are among the sectors they serve, and they appear in Semrush's directory of Vancouver agencies working with dental clinics. No named dental practice is among their clients.
Client feedback is mostly positive but mixed. They hold 4.6 on Semrush from 31 reviews and 4.5 on Google from 31. Happy clients describe responsive staff, data-backed insights, regular campaign tuning and relationships lasting more than seven years. Critical reviews are also visible. One three-star reviewer credits their SEO and ads knowledge but mentions disorganisation, concerns about outsourcing and frequent account manager changes. A one-star review from late 2025 says a website project was not delivered and a 10,000 dollar deposit was not refunded, and another says heavy spend produced no results. A practice should agree on scope, deliverables and refund terms in writing.
On price, budgets start at 1,000 US dollars per project (some listings show a minimum under 1,000 dollars), with hourly rates on request. They serve small, mid-sized and enterprise clients in Canada and the United States and work in English and Spanish.
Soulpepper Digital Marketing's Website
Soulpepper Digital Marketing at a Glance
| Founded | 2013 |
|---|---|
| Team size | 10-49 employees |
| Headquarters | Vancouver, British Columbia, Canada |
| Languages | English; Spanish |
| Pricing | Budgets from $1,000 per project (some listings show a minimum under $1,000); hourly rate on request. |
| Contracts & reporting | Not published. Ongoing campaign optimisation and long-term retainers; one negative review describes a disputed non-refunded $10,000 website deposit. |
| Tools & partnerships | Premier Google Partner; Microsoft Advertising Partner; Semrush Agency Partner; Shopify SEO; WordPress SEO; certified B Corp |
Dental Marketing Services
- Local SEO
- technical SEO
- link building
- Google Ads and Microsoft Advertising
- retargeting and display ads
- conversion rate optimisation
- email marketing and patient recall automation
- website design and development
- analytics and reporting
Practice Types They Work With
- general dentistry
- orthodontics
Why Dentists Choose Soulpepper Digital Marketing
- Has a dentist and dental clinic marketing service page
- Premier Google Partner and Microsoft Advertising Partner
- Rated 4.6 from 33 reviews on Semrush
- Published 777% year-over-year e-commerce revenue growth for a client
- Listed in Canadian Business Startup 50 for 2017
Key Strengths
- Uses email marketing to bring patients back for recalls and follow-up care
- Handles website migrations when a practice moves to a new site
- Optimises tracking, targeting and conversion funnels to generate new-patient leads
- Provides practices with analytics and reporting across SEO and paid campaigns
Awards & Recognition
- Premier Google Partner
- Certified B Corporation
How the DSA Score Breaks Down
Points earned: 56.3 of 100 (profile 52 × 0.8 + client feedback 14.7). DSA Score: 91/100
What Clients Say About Soulpepper Digital Marketing
- 3 on review sites
Clients Most Often Praise
- Understanding of dentistry 1
Rosewood H&C describes working with Soulpepper as an incredible experience.
See it on agencies.semrush.comTeam has helped with all aspects of his business.
See it on agencies.semrush.comVery happy with the result.
See it on agencies.semrush.comWhere Soulpepper Digital Marketing Is Listed
Questions Dentists Ask About Soulpepper Digital Marketing
Does Soulpepper work with dental clinics?
They appear in Semrush's directory of Vancouver agencies serving dental clinics, and health care is among their sectors. They have no named dental client, so ask for dental examples before signing.
What does Premier Google Partner status mean for a practice?
Google gives Premier status to a limited share of partner agencies based on ad spend, growth and client retention. It indicates depth in Google Ads management, which matters for practices that rely on paid search.
What do reviews say?
Most reviewers praise responsiveness, data-driven insights and long relationships. A few report disorganisation, account manager turnover and one disputed website deposit, so clear written terms are advisable.
How much does Soulpepper cost?
They do not publish fixed packages. Budgets start at $1,000 per project (some listings show a minimum under $1,000), with hourly rates on request.
Where are they based?
Their office is at 60 Smithe Street in downtown Vancouver, and they serve clients across Canada and the United States.
Reviews of Soulpepper Digital Marketing
No reviews on this site yet. Have you worked with Soulpepper Digital Marketing? Your review helps other dentists choose.