Charlotte promotional brand agency for company stores, print, apparel and events
About Symphonix
Symphonix Solutions is a promotional brand marketing firm based at 2701 Coltsgate Road in Charlotte, North Carolina, where it moved in January 2025. It was founded in 2012 and has a team of 10 to 49 people. Its role is last-mile execution: turning a brand plan into the physical items, print and campaigns that reach staff and customers. It is not an SEO or search agency.
Core services are online company stores, dynamic templates that locations can customize while staying on brand, commercial print including point-of-sale, direct mail and lumpy mail, branded apparel and uniforms, promotional merchandise with global sourcing, creative services including interior design, custom kitting, event and tradeshow materials, and nationwide warehousing with pick, pack and ship. A sister site, Symphonix.promo, offers more than 100,000 products. They also do some web design, social media and SEO work.
Their dental and orthodontic link is concrete but narrow. A case study covers KLOwen Orthodontics, for which they produced marketing materials, signage and swag for the 2024 Ortho Innovation Summit after a late-2023 brand refresh. Forest Lake Dental has reviewed them, and Novant Health has given three testimonials about its company store and billing. Their industries include healthcare and wellness alongside automotive, banks, senior living and universities.
For multi-location groups they offer a company store where each office orders its own materials, templates for local details, reporting on what each region orders, and a dedicated account manager. That makes them relevant to DSOs and orthodontic groups that need uniforms, staff gifts, event kits, signage and printed patient materials. Practices wanting search rankings would need a separate SEO provider.
Outside dentistry, their best documented result is for Take 5 Oil Change, where custom menu board templates cut a three to four hour manual process to 15 to 20 minutes. Clients include Publix, YMCA, Novant Health, Dole and Meineke. In a 2024 client survey, 98 percent of clients were satisfied overall and 100 percent were satisfied with account management. They are rated 5.0 on Google from more than 45 reviews and 4.4 on Semrush. Reviewers mention fast replies even after hours, patience with last-minute changes, careful attention to detail and regular order updates. One asked for more ideas on new trends.
Project budgets start from $1,000. They work across the United States and Canada and serve clients in English and Spanish. Pricing for stores, print and merchandise is quoted per project.
Symphonix's Website
Symphonix at a Glance
| Founded | 2012 |
|---|---|
| Team size | 10-49 employees |
| Headquarters | Charlotte, North Carolina, USA |
| Languages | English; Spanish |
| Pricing | Project budgets from $1,000. |
| Contracts & reporting | Dedicated account manager; ordering and inventory reporting by region and season for multi-location clients. |
| Tools & partnerships | Semrush Agency Partners listing; online company store platforms; dynamic templates |
Dental Marketing Services
- Branded merchandise and patient swag
- staff uniforms and apparel
- online company stores for multi-location groups
- dynamic print templates
- signage
- direct mail
- event and conference materials
- custom kitting
- warehousing and fulfillment
- creative and interior design
Practice Types They Work With
- orthodontics
- DSOs/multi-location
Dental Clients & Results
- KLOwen Orthodontics: marketing materials, signage and swag for the 2024 Ortho Innovation Summit after a late-2023 brand refresh (no metrics published)
- Take 5 Oil Change: dynamic menu board templates cut a 3-4 hour process to 15-20 minutes
Dental Practices They Have Worked With
- KLOwen Orthodontics
- Forest Lake Dental
Why Dentists Choose Symphonix
- Named ortho client
- Events and open houses
- Brand campaigns
- Charlotte office
- Pairs well with a separate SEO agency
Key Strengths
- Handles branded templates, print and merchandise for practice teams
- Creates curated onboarding welcome kits for new practice staff
- Runs years-of-service and staff appreciation gifting campaigns for practice teams
- Provides warehousing and fulfillment for practice promotional materials
How the DSA Score Breaks Down
Points earned: 22.1 of 100 (profile 19 × 0.8 + client feedback 6.9). DSA Score: 84/100
What Clients Say About Symphonix
- 4 on its website
Clients Most Often Praise
- Communication & responsiveness 3
- Dental website design 1
- Clear reporting & honesty 1
In ShortClients praise responsiveness and solutions for branding, print, company store and web work.
Brandon S praises consistent, effective communication and positive results, crediting Thomas Schmitt.
See it on agencies.semrush.comTeam helped with brand updates, templates, printing, a company store and website design.
See it on agencies.semrush.comWhitney Wininger highlights prompt email responses, quick attention to needs and good problem handling.
See it on agencies.semrush.comShow 1 more client review
- Stacy Irving calls the team adaptable and responsive, always with a solution. Agency website, Aug 26, 2024
Where Symphonix Is Listed
Questions Dentists Ask About Symphonix
Can Symphonix improve my Google rankings?
Their core work is promotional products, print, apparel, company stores and events, not SEO. A dental practice would normally pair them with a separate search agency.
Have they worked in orthodontics or dentistry?
Yes. They produced materials, signage and swag for KLOwen Orthodontics' 2024 Ortho Innovation Summit, and Forest Lake Dental has reviewed them.
How do they help a group with many offices?
They set up an online company store where each location orders on-brand materials, offer customizable templates, report on ordering patterns and assign a dedicated account manager.
What do clients say about them?
Reviews highlight quick responses, flexibility with last-minute changes, attention to detail and regular order updates. In their 2024 client survey, 98 percent of clients were satisfied overall.
Reviews of Symphonix
No reviews on this site yet. Have you worked with Symphonix? Your review helps other dentists choose.