Liverpool agency for law firms and regulated businesses, with its own CRM platform
About Sypher Media
Sypher Media Ltd is a small marketing agency based at Edward Pavilion on the Royal Albert Dock in Liverpool. It is a technology-led agency for law firms and other regulated businesses, and it judges its own work by the number of enquiries it produces rather than by traffic. The limited company was incorporated on 25 January 2022, with a registered office on Smithdown Road in Liverpool. The business was founded in 2020 and has a team of three. Its clients sit mainly in the North West and South West of England, with some further afield.
The client list is weighted towards legal and claims work. Named clients include PLS Solicitors (housing disrepair claims), Accident Claims Lawyers, Your Stamp Duty Claim, Lancaster Maloney Martin and the Liverpool venue The Mock Turtle. No dental, medical or healthcare clients appear, and there is no page aimed at dental practices, so a dentist would be one of their first in that sector.
What stands out is the in-house software. Sypher Studio is a bespoke CRM and automation layer that sends instant replies to new leads, messages contacts on WhatsApp, chases outstanding documents and collects e-signatures. For a practice, the same set-up could in principle answer new-patient enquiries quickly and track each one from click to booking, but the agency has not published any healthcare use of it.
The paid search process has four stages: a free written audit of the existing account, a strategy agreed against a target cost per enquiry, a rebuild or launch with conversion tracking checked before spend rises, and ongoing pruning of search terms, bid and copy tests and budget shifts. Monthly reports cover spend, cost per enquiry, blocked search terms and planned changes in plain English. The agency also runs Meta and LinkedIn advertising, SEO, web design, content and social media management.
Pricing is unusually open. Their Growth Accelerator plans run on a 12-month term with no setup cost. Presence, at 195 pounds plus VAT a month, covers a website build or update, SEO foundations and regular blog content. Growth, at 497 pounds plus VAT, adds Google Business Profile optimisation and posting plus conversion work. Performance, at 995 pounds plus VAT, adds managed Meta or Google Ads, tracking and monthly reporting across paid and organic. Ad spend is paid directly to the platforms. For legal clients, typical Google Ads budgets run from 1,500 to 10,000 pounds a month. There are no client reviews on its SE Ranking listing. Dental practices that value fixed monthly pricing and fast lead follow-up may find the model useful, but should ask for evidence from healthcare work.
Sypher Media's Website
Sypher Media at a Glance
| Founded | 2020 |
|---|---|
| Team size | 3 employees |
| Headquarters | Liverpool, England, UK |
| Languages | English |
| Pricing | Growth Accelerator plans: Presence 195 pounds + VAT per month; Growth 497 pounds + VAT per month; Performance 995 pounds + VAT per month. Ad spend paid separately to Meta or Google. Google Ads management fees otherwise quoted separately. |
| Contracts & reporting | Growth Accelerator plans run on a 12-month term with no setup cost. Free written Google Ads audit at the start. Monthly plain-English reports on spend, cost per enquiry, blocked search terms and planned changes. |
| Tools & partnerships | Sypher Studio (in-house CRM and automation); WhatsApp messaging; e-signature collection; Google Ads; Meta Ads; LinkedIn Ads |
Dental Marketing Services
- SEO
- Google Business Profile optimisation and posting
- Google Ads
- Meta Ads
- LinkedIn Ads
- website design
- content marketing
- social media management
- CRM and marketing automation (Sypher Studio)
- conversion tracking
Why Dentists Choose Sypher Media
- Publishes plans from £195 to £995 per month
- Built its own CRM platform, Sypher Studio
- Clients include PLS Solicitors and The Mock Turtle
- Runs LinkedIn Ads as well as Meta and Google
- Founded in 2020 on the Royal Albert Dock
Key Strengths
- Automates follow-up messages so new-patient leads are not left waiting
- Offers PR and CRM integration alongside SEO to generate patient leads
- Runs Google, Meta and LinkedIn ads for practices from one team
- Uses its own CRM platform to manage a practice's patient leads
How the DSA Score Breaks Down
Points earned: 25.6 of 100 (profile 32 × 0.8 + client feedback 0). DSA Score: 85/100
Where Sypher Media Is Listed
Questions Dentists Ask About Sypher Media
Has Sypher Media worked with dental practices?
No dental or healthcare clients appear on their site or in third-party listings. Their named clients are mainly solicitors, claims firms and a Liverpool hospitality venue.
What do their monthly plans cost?
Their Growth Accelerator plans are 195, 497 and 995 pounds plus VAT a month. All run on a 12-month term with no setup fee, and ad spend is paid to Google or Meta separately.
What is Sypher Studio?
It is the agency's own CRM and automation platform. It sends instant replies to new leads, uses WhatsApp, chases documents and collects e-signatures.
Is Google Business Profile management included?
Not in the entry Presence plan. Google Business Profile optimisation and posting start at the Growth tier.
How do they report results?
They send monthly plain-English reports covering spend, cost per enquiry, blocked search terms and planned changes. The Performance plan reports across both paid and organic channels.
Reviews of Sypher Media
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