Govan-based branding, digital, communications and events agency acting as an outsourced marketing team
About The Marketing Department
The Marketing Department, also known as TMD, is a branding, digital, communications and events agency in Govan, Glasgow. Christopher Graham founded it in 2015 and is its chief executive. James Anderson is Creative Director and Deputy CEO. The studio is Studio 17 in Alexander Stephen House on Holmfauld Road. TMD worked from Bath Street in the city centre from 2017 until 2021. Then they signed a five-year lease on a much larger studio in the restored Fairfield heritage building in Govan, and the move came with a recruitment drive.
TMD's services fall into four groups: branding and design, websites and digital, marketing and communications, and conferences and events. They also do tailored software and CRM work. Brand projects run from first concepts through visual assets and digital templates to ongoing brand management. Campaigns run from strategy and design to evaluation. TMD also clean and grow mailing lists and manage databases. For specialist jobs, they bring in PR agencies, photographers, videographers, sign makers, developers and retail consultants from their own network.
The agency works inside clients' teams and often running a client's whole marketing function. That model suits organisations without an in-house marketer. They have no published offer for search engine optimisation, local SEO, Google Business Profile management or review generation. Dental practices should treat them as a brand, website and communications partner rather than a search specialist.
TMD have completed more than 150 brand, digital, PR and event projects. Their clients are in the UK, the island of Ireland, North America and Australasia. Named work includes a visual refresh and website for the Scottish Alcohol Counselling Consortium and a CRM rollout for Toonspeak. They also promoted and ran flow measurement workshops for TUV SUD in Edinburgh and Abu Dhabi, and have delivered the DeCarbScotland conference for NECCUS each year from 2023 to 2025. Other clients include Murray's Initiative, which they rebranded, and Heathdene Nursery. Other clients include Glasgow Life, Scottish Enterprise, SSE, Enterprise Ireland and the University of Dundee. Their testimonials, from the nursery, Murray's Initiative and the charity MISS, praise new websites, strategic support and fast responses. No healthcare or dental clients are shown.
TMD have a public net zero plan. In 2023 they set a goal to become Scotland's first net zero full service agency. The plan includes renewable studio power and carbon plans for events. They carry Federation of Small Businesses and SME Climate Hub badges. Pricing is not published. A practice that needs a rebrand, a new website, patient communications or a community event could approach them for a quote.
The Marketing Department's Website
The Marketing Department at a Glance
| Founded | 2015 |
|---|---|
| Headquarters | Glasgow, Scotland, UK |
| Leadership | Christopher Graham (Founder and CEO); James Anderson (Creative Director and Deputy CEO) |
| Languages | English |
| Pricing | No prices published; projects are quoted individually. |
| Tools & partnerships | Squarespace (member); CRM implementation; Federation of Small Businesses member; SME Climate Hub commitment |
Dental Marketing Services
- Brand creation and rebranding
- website design
- marketing campaign planning and evaluation
- mailing list and database management
- PR coordination
- photography and videography through partners
- signage through partners
- event management
Dental Clients & Results
- MISS: new website opened donation and other income streams and supported the Miles for Memories fundraising campaign (no metrics published)
- NECCUS: created and delivered the DeCarbScotland conference in 2023, 2024 and 2025
Why Dentists Choose The Marketing Department
- Founded in 2015 by CEO Christopher Graham
- Studio in Alexander Stephen House, Govan
- Reports over 150 brand, digital and event projects
- Coordinates photographers, PR firms and sign makers for clients
- Clients include NECCUS and Govan Help
Key Strengths
- Plans open days and community events for practices raising local awareness
- Can run a practice's entire marketing function as an outsourced team
- Follows a structured campaign planning process for each practice
How the DSA Score Breaks Down
Points earned: 20.8 of 100 (profile 26 × 0.8 + client feedback 0). DSA Score: 84/100
Where The Marketing Department Is Listed
Questions Dentists Ask About The Marketing Department
Does The Marketing Department offer dental SEO?
SEO, local search and Google Business Profile services are not part of their published offer. They focus on branding, websites, marketing communications and events.
Can they act as a practice's whole marketing team?
Yes. They often run a client's entire marketing function and work as part of the client's internal team. They also coordinate outside specialists such as photographers, PR firms and sign makers.
Who leads the agency?
Christopher Graham founded TMD in 2015 and is CEO. James Anderson is Creative Director and Deputy CEO.
What kind of clients have they worked with?
Their published work is mostly for charities, public bodies and professional organisations, such as NECCUS, Murray's Initiative, MISS, Toonspeak and TUV SUD. No healthcare or dental clients are shown.
Can they run patient or community events?
Events are one of their four main services. Their published examples include conferences and workshops, with concept, speakers and catering handled by the team.
Reviews of The Marketing Department
No reviews on this site yet. Have you worked with The Marketing Department? Your review helps other dentists choose.