This Is LD Reviews & Agency Profile

London-based, cloud-first agency for regulated sectors, with specialist dental web and content work

Covent Garden, London, England, UK DSA Score: 87/100

About This Is LD

This Is LD, often shortened to LD, trades through the London company Lacoudhir Design LTD. It is a full-service digital agency for regulated and complex markets. Its headquarters address is Suite 151, 43 Bedford Street, Covent Garden. It also has a Vancouver office on Pacific Boulevard and a presence in Hong Kong, and runs as a fully cloud-based business across three time zones. It was founded in 2016, has fewer than 50 staff and is led by chief executive Lisa Eyo. LD is female-led and has worked in healthcare for almost a decade.

Healthcare and life sciences are one of four sectors the agency serves, next to enterprise technology, financial services and education. The healthcare SEO service starts with an audit of technical health, YMYL and E-E-A-T signals, keyword gaps and content quality. The ongoing work adds named authors and clinical review credits, healthcare schema such as MedicalOrganization and Physician markup, and local SEO through Google Business Profile, citations, NAP consistency and reviews. It also includes optimisation for AI answer engines. Rough timelines are four to eight weeks for local gains, six to ten weeks for technical and E-E-A-T fixes, and three to six months for new content. The full programme runs 12 to 24 months. Compliance checks are written into briefs, and each piece of content keeps an audit trail for review.

Their dental work leans towards web and copy. For London Periodontics, Implants and Dentistry, a specialist practice, LD refreshed the website, reworked the treatment pages so patients can understand their options, and wrote SEO content to raise the practice's profile. The work dates from November 2024, and no traffic figures are published. LD also wrote copy and built websites for individual Dentex Health practices for several years. Dentex then hired them to redesign its corporate site alongside a new brand. Other dental clients include Marylebone Implant Centre, Hockerill Dental and South Cliff Dental Group.

Outside dentistry, Achieve TMS appeared in Google's local pack for all its locations. The same client's consultations rose from 10 in a year to 41 in the first month of a Google Ads campaign. Clients can hire LD as a fully managed agency or as consultants to an in-house team.

They are rated 4.6 on Google from seven reviews. A manager at CMR Surgical praises their strategic input, speed and UX work, and other reviewers mention reliability and communication. The minimum budget is $1,000 to $10,000, and the average rate is $180 an hour. They fit specialist practices and dental groups that want careful, clinically accurate website copy. A practice that only wants a local SEO retainer may find less evidence of that here.

This Is LD's Dental SEO Page

Screenshot of This Is LD's dental seo page
Screenshot of thisisld.com/work/london-periodontics-implants-dentistry/

This Is LD at a Glance

Founded2016
Team sizeUnder 50 employees
HeadquartersCovent Garden, London, England, UK
Other officesVancouver, Canada; Hong Kong
LeadershipLisa Eyo (Chief Executive Officer); Elizabeth Snuggs (Chief Strategist); Tyler Bowles (Director of Paid Marketing); Preeta Mathew (Director of Digital Marketing)
LanguagesEnglish
PricingNo published packages. Minimum budget $1,000-$10,000; average hourly rate $180.
Contracts & reportingTwo engagement models: Agency Hire (fully managed) and Consultant (guidance for in-house teams). Quarterly SEO targets; full healthcare SEO programmes run 12-24 months.
Tools & partnershipsGoogle Business Profile; Google Ads; healthcare structured data (MedicalOrganization, Physician, HealthcareService); WordPress

Dental Marketing Services

  • Dental website design and development
  • treatment and service page copywriting
  • SEO content
  • healthcare SEO audits
  • local SEO with Google Business Profile, citations and reviews
  • healthcare schema
  • AI search optimisation
  • branding
  • PPC
  • PR

Practice Types They Work With

  • periodontics
  • implants
  • DSOs/multi-location

Dental Clients & Results

  • London Periodontics, Implants and Dentistry: website refresh, treatment content and SEO content (no metrics published, Nov 2024)
  • Dentex Health: corporate website redesign and rebuild with new brand (2022)

Dental Practices They Have Worked With

  • London Periodontics, Implants and Dentistry
  • Dentex Health
  • Marylebone Implant Centre
  • Hockerill Dental

Why Dentists Choose This Is LD

  • Named specialist dental client
  • Implant and perio content
  • SEO-led copywriting
  • Good for specialist practices
  • Based in London
Key Strengths
  • Develops dental branding that suits referral-led specialist clinics
  • Works as an extension of a practice's in-house team
  • Writes clinically accurate SEO copy for implant and periodontics treatment pages
  • Refreshes specialist practice websites with right-sized solutions

Awards & Recognition

  • Rankwatch Top Search Engine Optimisation Agency
  • DesignRush Top SEO Company in Vancouver

How the DSA Score Breaks Down

Client reviews4/20
Experience3/20
Client portfolio12/20
Published results0/20
Transparency6/20
Client feedback14.9/20

Points earned: 34.9 of 100 (profile 25 × 0.8 + client feedback 14.9). DSA Score: 87/100

What Clients Say About This Is LD

4client reviews
  • 4 on Google

Clients Most Often Praise

  • Value for money 2
  • Communication & responsiveness 1
Andrew Wilson19 January 2024 Google

Andrew Wilson says working with LD feels like having extra members on the in-house team.

See it on designrush.com
Josh D29 December 2021 Google

Josh D values the lead's approach and her focus on right-sized solutions.

See it on designrush.com
Caitlin Tully22 July 2021 Google

Caitlin Tully calls LD their go-to agency, with great communication and a pleasant working relationship (pairing of text to reviewer slightly ambiguous on page).

See it on designrush.com
Show 1 more client review

Where This Is LD Is Listed

Questions Dentists Ask About This Is LD

Has This Is LD worked with dental practices?

Yes. They refreshed the website and treatment content for London Periodontics, Implants and Dentistry, and they built practice and corporate websites for Dentex Health. Their portfolio also includes Marylebone Implant Centre and Hockerill Dental.

Do they offer local SEO for clinics?

Yes. Their healthcare SEO service covers Google Business Profile, NAP consistency, citations and reviews. Local gains usually show in four to eight weeks.

How do they handle healthcare compliance in content?

Compliance checks are part of the brief rather than added at the end. Each piece of content keeps an audit trail for medical and regulatory review.

What does it cost to work with them?

They do not publish packages. The minimum budget is $1,000 to $10,000, and the average rate is $180 an hour.

Can they support an in-house marketing team instead of running everything?

Yes. Alongside the fully managed Agency Hire model, they offer a Consultant model that gives analysis and strategy to teams doing their own marketing.

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