Ohio marketing, software and managed IT firm serving healthcare among other sectors
About World Synergy
World Synergy is a marketing, software and managed IT company at 11799 East Washington Street in Chagrin Falls, Ohio, east of Cleveland. Their offer is one integrated model that joins strategy, marketing, business applications, technology and security, and they take on both B2B and B2C work. Healthcare companies sit on their industry list next to Christian schools, nonprofits, manufacturers, construction firms and professional services, and dental clinics and healthcare services are also among the sectors they cover.
The company started in 1998, when founder Glenn Smith wrote a business plan built around combining strategy, marketing and technology. He ran an IT consultancy, Formation V Consulting, alongside World Synergy until the two merged in 2001. That year the nine-person team moved from Chagrin Falls to Solon, and in 2017 the firm relocated to Beachwood before returning to a Chagrin Falls address. Early projects included websites and web applications for Chevrolet, AC Delco, OnStar and Disney, delivered with the agency Campbell Ewald. They celebrated 25 years in business in 2023.
On the marketing side, their service list covers SEO and answer engine optimisation, PPC, website content, email, marketing automation, branding, photography and video, and a virtual CMO service. Website builds are typically on WordPress, and a 2024 project connected the new site to HubSpot. Their healthcare offer pairs patient-facing marketing, content and social media with custom websites, mobile apps, round-the-clock IT support and cybersecurity. It does not include a dental-specific SEO process or mention HIPAA, so practices should ask how local search and patient data would be handled.
The most relevant result is for an optometry practice: a 36-month SEO and content programme lifted the number of ranking organic keywords by 1,940 percent, peaking at 9,914, before the practice was bought by a national group. Another 2024 website rebuild brought a 160 percent rise in organic keywords and a fifteen-fold rise in online leads six months after launch. Healthcare portfolio names include Block Buddy Pro, Two Eleven Health, IMS Surgical Instruments, SurgiQuality and Corrective Eye Center. They have also won NorthCoast 99 and Weatherhead 100 awards and a GDUSA American Graphic Design Award.
Review themes describe a professional, knowledgeable and prompt team, though several reviewers know them mainly as their IT help desk rather than a marketing provider. Budgets start at about 1,000 US dollars per project, with engagements from one to three months upward. They suit a dental group in Northeast Ohio that wants marketing, practice software and IT support from one vendor more than a practice seeking a dental-only SEO specialist.
World Synergy's Website
World Synergy at a Glance
| Founded | 1998 |
|---|---|
| Team size | 10-49 employees |
| Headquarters | Chagrin Falls, Ohio, USA |
| Other offices | Estero, Florida |
| Leadership | Glenn Smith (Owner and Founder) |
| Languages | English |
| Pricing | Projects from about $1,000; one 2022 optometry SEO engagement cost $1,500; a 2024 website build cost $22,000 |
| Contracts & reporting | Project durations start at 1-3 months; no published contract length or guarantee |
| Tools & partnerships | HubSpot (Gold Partner); NetSuite (certified, Alliance Partner); Acumatica VAR Partner; WordPress; Power BI; Semrush agency partner |
Dental Marketing Services
- SEO and answer engine optimisation
- website design and development
- PPC advertising
- content creation
- social media marketing
- email marketing and automation
- branding
- photography and video
- managed IT support and help desk
- cybersecurity risk assessment
Dental Clients & Results
- Optometrist practice (unnamed): organic ranking keywords up 1,940%, peaking at 9,914 (36-month SEO and content campaign)
- Website development client (unnamed, 2024): organic keywords up 160% and online leads up 1,500% (six months after launch)
Why Dentists Choose World Synergy
- Offers marketing and managed IT from the same company
- Semrush lists healthcare among its main industries
- Founded in 1998 and based in Chagrin Falls
- Sixty percent of clients are small businesses (World Synergy)
- Also does ERP consulting and cybersecurity work
Key Strengths
- Uses Semrush tools to track competing practices' content and promotion changes
- Runs AI-guided checks on practice sites to flag issues like image size and speed
Awards & Recognition
- NorthCoast 99 Award Winner
- Weatherhead 100 Award Winner
- GDUSA American Graphic Design Awards
How the DSA Score Breaks Down
Points earned: 58.1 of 100 (profile 54 × 0.8 + client feedback 14.9). DSA Score: 92/100
What Clients Say About World Synergy
- 4 on Google
Clients Most Often Praise
- Understanding of dentistry 2
- Communication & responsiveness 1
In ShortGoogle reviewers praise professionalism, responsiveness and helpdesk/IT support more than marketing work.
Lisa Trexler finds the team knowledgeable, responsive and willing to go the extra mile.
See it on rannkly.comnina eff praises the helpdesk team as knowledgeable, approachable and eager to help.
See it on rannkly.comDavid Root calls World Synergy top notch, professional and easy to work with.
See it on rannkly.comShow 1 more client review
- Steve Delis highlights great customer service and professionalism. Google
Where World Synergy Is Listed
Questions Dentists Ask About World Synergy
Does World Synergy specialise in dental marketing?
No. Healthcare is one of about nine industries they serve, and dental clinics are among their sectors, but no dental clients or dental-specific SEO process are published.
Have they produced SEO results for an eye care or medical practice?
Yes. A 36-month SEO and content campaign for an optometrist practice raised its ranking organic keywords by 1,940 percent, peaking at 9,914.
Can they also look after our practice IT?
Yes. They offer managed IT services, a help desk, cybersecurity risk assessment and penetration testing alongside marketing, and many reviewers use them as their IT provider.
How long have they been in business?
Glenn Smith founded the company in 1998, and it merged with his IT consultancy Formation V Consulting in 2001. They marked 25 years in 2023.
What budget do they work with?
Projects start at about 1,000 US dollars. An optometry SEO engagement cost 1,500 dollars and a 2024 website build cost 22,000 dollars.
Reviews of World Synergy
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