My Dental Marketing Reviews & Agency Profile

Sydney dental marketing firm since 2006, led by author and CPD presenter Carolyn S Dean

Sydney, New South Wales, Australia DSA Score: 89/100

About My Dental Marketing

My Dental Marketing is an Australian agency that has served dental professionals since 2006. It works from Sydney under the 02 phone area, though it publishes no street address. Carolyn S Dean founded the firm and is its managing director. She spent more than 25 years in sales and marketing, starting at large IT companies, before moving into dental and healthcare work. The firm manages a portfolio of over 400 practices in Australia and New Zealand. Sandra Sii provides technical support.

Dean is known in the profession as an educator. The Australian Dental Industry Association named her Dental Industry Professional of the Year in 2018. She wrote Fully Booked: Dental Marketing Secrets for a Full Appointment Book, published in 2016, and gives CPD-accredited seminars through ADA NSW and Henry Schein. Past topics include social media for practices, patient retention and yearly marketing planning, and Henry Schein seminars ran in Queensland, New South Wales and Victoria. She has spoken on dental podcasts, including Dental Success: Beyond Chairside in 2025, and also runs the Fully Booked Dentist Marketing Academy.

The agency covers most practice marketing in one place. It builds responsive websites with SEO and runs Google and Facebook ad campaigns. It designs logos, signage, brochures, stationery and referral pads, and it also offers copywriting, photography and video, social media, email newsletters and PR. Its strategy service, led by Dean, covers launch plans, retention marketing, online presence, and tracking budgets and agency fees so that practices can measure return on spend. Practices can request a free online marketing and SEO audit.

Its audience is general dentists, orthodontists, endodontists, periodontists, prosthodontists, paediatric and cosmetic dentists and dental surgeons. Clients range from single practitioners to hospitals and larger health organisations. Its portfolio shows websites and branding for Artistic Dental Studio, Kingsway Dental and Ozone Dentistry. Testimonials come from Centre Street Dental, Advanced Dental Services and Tooth Sparkler. After a year of following the advice, Sydney Boutique Dentistry needed more staff.

Client comments focus on well-run projects, clear communication, regular updates and value for money. Several mention Dean's hands-on oversight of the design and web team. These testimonials are undated, and it has no independent review profiles with recent feedback.

Agency fees are not published, and practices are asked to book a call. The only public prices are for past Henry Schein seminars, such as $75 per person for the 2020 marketing planning evening. The firm suits Australian practices that want a dental-focused team for branding, a website and ongoing marketing advice.

My Dental Marketing's Dental SEO Page

Screenshot of My Dental Marketing's dental seo page
Screenshot of mydentalmarketing.com.au/dental-marketing-services/

My Dental Marketing at a Glance

Founded2006
HeadquartersSydney, New South Wales, Australia
LeadershipCarolyn S Dean (Founder and Managing Director); Sandra Sii (Technical Support)
LanguagesEnglish
PricingNo agency fees published; practices book a call. Past Henry Schein seminars were priced at $55-$75 per person.
Tools & partnershipsHenry Schein seminar partnership; ADA NSW CPD presenter

Dental Marketing Services

  • Dental website design
  • SEO
  • Google Ads and Facebook Ads
  • logo design and branding
  • brochures, signage, stationery and referral pads
  • copywriting
  • photography and video
  • social media marketing
  • email newsletters and patient promotions
  • public relations
  • marketing strategy and consulting
  • website analysis
  • support and maintenance
  • free online marketing and SEO audit
  • CPD seminars and training

Practice Types They Work With

  • General dentistry
  • orthodontics
  • endodontics
  • periodontics
  • prosthodontics
  • pediatric dentistry
  • cosmetic dentistry
  • oral surgery

Dental Clients & Results

  • Sydney Boutique Dentistry: enough new patients to hire more staff after a year of following the agency's advice (no metric)

Dental Practices They Have Worked With

  • Centre Street Dental
  • Advanced Dental Services
  • Tooth Sparkler
  • Sydney Boutique Dentistry
  • Artistic Dental Studio
  • Kingsway Dental
  • Ozone Dentistry

Why Dentists Choose My Dental Marketing

  • Carolyn named Dental Industry Professional of the Year 2018 by the Australian Dental Industry Association
  • Runs CPD talks for dentists with Henry Schein and ADA NSW
  • Free 30-page marketing review for Henry Schein Elite customers
  • Branding, sites, SEO and social in one team
  • 5.0 from 24 Google reviews
Key Strengths
  • Maps patient marketing touchpoints to retain and grow existing patients
  • Advises practices on video, Facebook Live and Facebook ads

Awards & Recognition

  • Dental Industry Professional of the Year 2018, Australian Dental Industry Association (Carolyn S Dean)

How the DSA Score Breaks Down

Client reviews20/20
Experience7/20
Client portfolio11/20
Published results0/20
Transparency6/20
Client feedback9.4/20

Points earned: 44.6 of 100 (profile 44 × 0.8 + client feedback 9.4). DSA Score: 89/100

What Dental and Healthcare Clients Say About My Dental Marketing

8client reviews
  • 8 on its website
  • 6 from dental practices

Clients Most Often Praise

  • Dental website design 4
  • Understanding of dentistry 2

In ShortClients praise website and logo design quality, clear project management and responsiveness.

Dr Greg Normoyle, Centre Street Dental Agency website
Dental practice

Dr Greg Normoyle found the help and understanding received throughout the project fantastic.

See it on mydentalmarketing.com.au
Dr Saif Hayek, Advanced Dental Services Agency website
Dental practice

Dr Saif Hayek praises Carolyn Dean's detailed, professional management of designers and web experts.

See it on mydentalmarketing.com.au
Dr Tom Giblin, Northern Dental Specialties Agency website
Dental practice

Project manager was very involved and helpful and educated him through the process.

See it on mydentalmarketing.com.au
Show 5 more client reviews
  • Toni Black, Practice Manager, Plateau Dental Care: Pleased with the finished site and credits the project manager for keeping it on track. Agency website
  • Anna Reid, Romsey Dental: Thrilled with the website and highly praises all staff. Agency website
  • Donna Gebbett, Clarence Dental Centre: Could not be happier with the team. Agency website
  • Dr Sara Lonergan got the website they wanted and scored the agency 10 out of 10. Agency website
  • Peter Etcell, Dr Peter Etcell & Associates: Brief, lukewarm approval of the process without mention of results. Agency website

Where My Dental Marketing Is Listed

Questions Dentists Ask About My Dental Marketing

Does My Dental Marketing only work with dentists?

Its marketing is aimed at dental professionals, from general dentists to specialists. Clients range from single practitioners to hospitals and larger health organisations.

Who leads the agency?

Founder and managing director Carolyn S Dean leads the agency. She wrote the book Fully Booked and was named Dental Industry Professional of the Year in 2018 by the Australian Dental Industry Association.

Which practices have used the agency?

Clients with work or testimonials include Centre Street Dental, Advanced Dental Services, Tooth Sparkler, Artistic Dental Studio, Kingsway Dental, Ozone Dentistry and Sydney Boutique Dentistry.

Can I get a free review of my current marketing?

Yes. The agency offers a free online marketing and SEO audit through its website.

Does the agency offer education as well as services?

Yes. Carolyn S Dean presents CPD-accredited seminars through ADA NSW and Henry Schein and runs the Fully Booked Dentist Marketing Academy.

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